Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raven Womack

Summary

Dynamic and reliable professional with exceptional customer service skills honed at Village Inn. Proven ability to enhance customer satisfaction through efficient service and strong organizational skills. Adept at multitasking in high-pressure environments, ensuring quality and safety standards while fostering team collaboration. Committed to delivering outstanding results and building lasting client relationships.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Closing Server/Waitress, Hostess, Dishwasher

Village Inn
10.2009 - 02.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, and managed bills.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Proactively addressed customer concerns or complaints, resolving issues promptly and professionally.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.

Concession Server

Shiftsmart
02.2023 - 02.2023
  • Worked at the 2023 NFL Superbowl at the State Farm Stadium
  • Collaborated with fellow team members to maintain adequate inventory levels of food and beverage products during the high-traffic event.
  • Utilized cash handling skills to process transactions quickly and accurately while maintaining appropriate levels of change for customer convenience.
  • Assisted in setting up and breaking down concession stands before and after events, ensuring a clean, organized workspace.
  • Maintained a clean and organized work station, ensuring optimal food safety standards and an appealing environment for customers.
  • Provided exceptional customer service by greeting guests warmly upon arrival at the concession stand and answering any questions regarding menu options or pricing details.
  • Maintained high standards of customer service in high-volume, fast-paced operations.

Embroidery Machine Operator

Embroidery Magic
02.2017 - 07.2022
  • Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
  • Maximized productivity through skillful prioritization of tasks based on urgency and complexity of each project.
  • Operated computerized embroidery machine to complete work to order specification.
  • Ensured precise pattern placement through careful interpretation of design specifications provided by clients or designers.
  • Increased efficiency with effective thread color changes and machine adjustments for various projects.
  • Streamlined production processes by performing routine maintenance on embroidery machines to ensure optimal functionality.
  • Enhanced product quality by diligently inspecting finished embroidery for flaws and defects.
  • Observed operation to align stitching and monitor for malfunction.

Residential/Professional Commercial Cleaner

Self-employed
08.2022 - 11.2024
  • Streamlined workflow with well-organized scheduling and timely completion of assigned tasks.
  • Demonstrated flexibility adapting to varying client needs and requirements while delivering consistent results.
  • Strengthened client relationships by responding promptly to feedback and adjusting services accordingly.
  • Showcased attention to detail while polishing fixtures, sanitizing high-touch points, and maintaining overall presentation standards in all serviced locations.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Increased client retention by consistently maintaining a high standard of cleanliness and professionalism.

Education

Associate of Arts - Entrepreneurial Studies

University of Phoenix
Tempe, AZ

Skills

  • Exceptional customer service
  • Strong organizational skills
  • Reliability and punctuality
  • Physical stamina and strength
  • Safe work habits
  • Efficient work practices
  • Strong work ethic
  • Professional appearance
  • Safe food handling
  • Team collaboration
  • Suggestive selling

Certification

  • Peer Recovery Support Specialist
  • House Manager Training
  • CPR Certified

Timeline

Concession Server

Shiftsmart
02.2023 - 02.2023

Residential/Professional Commercial Cleaner

Self-employed
08.2022 - 11.2024

Embroidery Machine Operator

Embroidery Magic
02.2017 - 07.2022

Closing Server/Waitress, Hostess, Dishwasher

Village Inn
10.2009 - 02.2020

Associate of Arts - Entrepreneurial Studies

University of Phoenix

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