Ravena Rampersad
West Palm Beach,Florida
Summary
Passionate about making a positive impact on individuals, families, and communities in need, my life's mission is to secure a career that effectively utilizes my acquired skills. Committed to lifelong learning, I thrive in a learning organization and seek professional growth. My utmost desire is to provide others with the opportunity to learn and thrive in their own journeys.
Overview
14
14
years of professional experience
Work History
Afterschool Activity Leader
Grove Park Elementary
West Palm Beach, Florida
10.2023 - Current
- Provides an attractive, well kept classroom that encourages creativity, classroom management, and leadership
- Also ensuring bulletin boards are current and providing themes
- Facilitate indoor and outdoor activities
- Monitors student attendance of the programs by collecting attendance rosters
- Oversee the health and safety of all campers (Providing first aid kits, awareness of allergies/illnesses etc.)
- Parent Engagement
- Understand and be able to implement emergency procedures/plan in case of an emergency
- Work cooperatively with administration, and other afterschool staff
- Maintain the upkeep of camp facility and supplies, and necessary housekeeping duties of the classroom, common areas, bathrooms, and playgroup
- Plans & implements educational, recreational, and social enrichment activities
- Familiarize themselves with daily, and weekly schedule, weekly themes, & snack time, and bathroom activities
- Understand, comprehend, support, follow, and encourage all students
- Actively participate in all staff meetings and training sessions
- Other duties assigned as an afternoon group leader such as office duties
- Proficient in Eleyo
Accounts Receivable Specialist
One Parking LLC
West Palm Beach, Florida
10.2022 - Current
- Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data
- Compare financial transactions to bank activity
- Research and correct discrepancies
- Prepared and mailed invoices to customers, processed payments, and documented account updates
- Responded to a high volume of inbound inquiries regarding accounts and payments via email and phone calls
- Overseen all locations for Florida and some locations in Washington DC
- Made outbound calls to vendors and customers to discuss and resolve account needs
- Proficient in Paris, IntegraPark, and Geneva and other accounting software
- Calculated, posted, and managed accounting figures
- Operated numerous spreadsheets for each location with accuracy and attention to detail to input daily figures
- Monitored accounts to verify compliance with payment terms and schedules
- Reviewed accounts on a daily basis to assess aging and pursue collection of funds
- Oversaw different banks and deposited cash and checks daily into each account accurately
- Prepared financial statements to provide results of operations, financial position and cash flow
Receptionist
First Rehabilitation
North Palm Beach, Florida
02.2020 - 10.2022
- Answer incoming calls in a courteous & professional manner
- Receive and convey messages electronically, in writing and verbally
- Schedule appointments according to office scheduling policies
- Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area
- Assist with chart retrieval, set up new patient chart
- Ensure lab reports, physician's reports, day sheets are properly placed
- Scan, upload and distribute chart documents in document
- Check-in/ Check-out patients in a timely manner
- Check balances and credits
- Collect co-pay and/or payments according to insurance plan
- Ability to update medical record and computer system with new information
- Insurance verifications
- Post charges and payments
- Match procedures with correct diagnosis
- Reconcile charges & payments
- Complete referral authorization requests & provide patients with referral information
- Sort and deliver mail, medical records and other correspondence
- Maintain work area and lobby in neat and orderly manner
- Participate in staff & educational meetings
Credentialing
Boynton Beach Mall Dental
Boynton Beach, Florida
10.2020 - 02.2021
- Using strong research skills to gather pertinent information regarding healthcare facilities and staff
- Keeping updated on medical licensing and certification requirements
- Auditing paperwork such as applications and licensing documentation for accuracy
- Processing privilege requests for healthcare employees
- Understanding current healthcare laws and regulations
- Maintain databases for all healthcare employees
Customer service accountant
R&S Export Import
Lantana, Florida
10.2010 - 09.2020
- Answered telephone for major shipping companies
- Kept track of invoices of products
- Knowledge with QuickBooks
- Sent invoices to shipping companies
- In charge of checking that products match the invoice
Receptionist
Cross County Dental
West Palm Beach, Florida
01.2012 - 06.2016
- Ability to answer dental questions and give patients and members of the community dental knowledge
- Answers phones and schedules appointments
- Tx plan coordinating- provides tx plans based on patient insurance and presents to patients
- Makes office deposits weekly
- Calling and verifying insurances
- Maintained Multi doctor schedules
- Opened and closed office
- Keep accurate and complete documentation in files
- Keep area clean and orderly
- Contributed to providing quality customer service by assisting patients
- Locating patient files and scheduling recall appointments
Education
B.S. - Health Sciences Pre-Clinical
University of Central Florida
Orlando, Florida12.2017
Skills
- Communication
- Multitasking
- Document Creation
- Adaptability
- Microsoft Office
- Quickbooks
- General Computer Knowledge
- Technological Proficiency
- Time Management
Accomplishments
- Member of Health Occupation Students of America
Medicalskills
- Patient Care & Safety
- Medical Terminology
- CPR Certified
- Vital Signs & Patient Monitoring
- Privacy / HIPAA Regulations
- Proper sterilization techniques
Timeline
Afterschool Activity Leader
Grove Park Elementary
10.2023 - Current
Accounts Receivable Specialist
One Parking LLC
10.2022 - Current
Credentialing
Boynton Beach Mall Dental
10.2020 - 02.2021
Receptionist
First Rehabilitation
02.2020 - 10.2022
Receptionist
Cross County Dental
01.2012 - 06.2016
Customer service accountant
R&S Export Import
10.2010 - 09.2020
B.S. - Health Sciences Pre-Clinical
University of Central Florida