Raven Reynolds Freeman
Fort Kent,ME
Summary
Compassionate dental assistant with expertise in patient care, effective communication, and infection control. Committed to maintaining high hygiene standards and enhancing patient experiences.
Experience in other facets of healthcare, including both hands-on patient care and clerical supporting roles. Positions include nursing assistant responsibilities in Medical-Surgical and Intensive Care Units, Emergency Room Care, Skilled Nursing, and Nursing Home Care. Extensive experience as a Psychiatric Technician on both child and adult psychiatric units as well as experience in reception, unit care taker, and ER registration positions.
Overview
8
8
years of professional experience
5
5
Certifications
Work History
Dental Assistant
Fish River Rural Health
Fort Kent, Maine
05.2021 - 02.2023
- Provided chairside support during examination, treatments, and dental procedures.
- Educated patients on oral hygiene practices and post-treatment care to promote better health outcomes.
- Communicated effectively with patients to address concerns or questions.
- Managed patient records and scheduled appointments to ensure smooth workflow and enhance patient experience.
- Took digital X-rays of teeth using radiographic equipment.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sterilized instruments and ensured compliance with safety protocols.
- Ensured compliance with infection control policies and procedures.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Supported inventory management by tracking supplies and placing orders.
- Developed loyal patient relationships through empathetic service, resulting in high retention rates.
Psychiatric Technician
Northern Maine Medical Center
Fort Kent, ME
02.2015 - 05.2021
- Conducted safety checks and maintained a secure environment for patients.
- Educated patients on coping strategies and mental wellness techniques.
- Facilitated group activities to promote socialization and engagement among patients.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Created therapeutic environments through activities designed to reduce stress levels among residents.
- Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
- Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
- Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Encouraged clients to participate in self-care practices like exercise or journaling that promote overall wellbeing.
- Organized recreational activities for patients such as arts and crafts projects or outdoor games.
- Development of age/ developmentally appropriate education plans
- De-escalating stressful situations and redirecting negative behaviors
- Supervising and assisting with meals, group activities, ADLS, etc
- Providing a holistic approach to mental health care
Education
Associate of Science - Early Childhood Education
Northern Maine Community College
Presque Isle05-2021
Some College (No Degree) - Medical Coding Certificate Program
Northern Maine Community College
Presque Isle, MESkills
- Patient care
- Patient education
- Infection control
- Clinical assistance
- Record management
- Appointment scheduling
- Treatment coordination
- Effective communication
- Time management
- Interpersonal skills
- Problem resolution
- Complex Problem-solving
- Patient relations
- Dentrix proficiency
- Dental impressions
- Dental radiography
Certification
Certified Nursing Assistant- Previous
References
References available upon request.
Timeline
Dental Assistant
Fish River Rural Health
05.2021 - 02.2023
Psychiatric Technician
Northern Maine Medical Center
02.2015 - 05.2021
Associate of Science - Early Childhood Education
Northern Maine Community College
Some College (No Degree) - Medical Coding Certificate Program
Northern Maine Community College