Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ravi Papasani

Austin,TX

Summary

Highly skilled Senior Software Engineer recognized for driving user satisfaction improvements at Visa through strategic API transformations and comprehensive monitoring solutions. At FedEx, led eCommerce projects by integrating innovative technologies and implementing best practices in the software development lifecycle. Expertise in Web Development and RESTful API design and development, showcasing strong leadership and programming abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Visa
Austin, TX
04.2022 - Current
  • Transformed ATM admin console APIs to significantly boost user satisfaction, focusing on strategic enhancements that streamlined operations and improved user experience.
  • Designed and developed global ATM locator APIs, increasing client engagement by 20% within 6 months by migrating to open source and implementing robust monitoring solutions using Splunk and Grafana.
  • Enhanced location data extraction and analysis for Visa Ready Link Locator, improving accuracy and efficiency through data transformation techniques.

Full Stack Developer III

FedEx
Dallas, TX
05.2021 - 04.2022
  • Led the architecture and development of key retail and commercial transformation initiatives in the eCommerce sector, focusing on the implementation of a Magento-based eCommerce marketplace. This involved seamless integration of third-party services to enhance functionality and user experience.
  • Acted as the lead architect for designing and supporting sensitive data enablement for a print-on-demand eCommerce application. This initiative was pivotal in ensuring the secure handling of sensitive customer data, aligning with industry best practices, and regulatory requirements.
  • Developed and deployed comprehensive monitoring dashboards using AppDynamics, tracking key performance metrics such as volume, availability, latency, and errors for web pages and APIs. This contributed to the overall reliability and performance optimization of the eCommerce platform.
  • Developed and maintained front-end web applications using HTML, CSS, JavaScript, JQuery and ReactJS.

Software Developer II

FedEx
Memphis, TN
03.2018 - 05.2021
  • Developed and enhanced REST APIs for FedEx.com customer-facing applications, contributing to the seamless functionality of key services. Leveraged Spring Boot Microservices within a Cloud-native architecture to implement and deliver important business solutions for both internal and external stakeholders.
  • Played a key role in the development and ongoing support of the FedEx.com Login and Edge Security applications. Implemented critical features such as dot com login, multi-factor authentication (MFA), and single sign-on (SSO), enhancing the overall security and user experience.
  • Worked closely with the Information Security (Infosec) team to mitigate and identify fraudulent enrollments on the FedEx Delivery Manager (FDM). Designed and developed a robust data feed pipeline to optimize FDM enrollment APIs, significantly reducing the risk of fraudulent activity.

Software Engineer

Denken Solutions
Irvine, CA
08.2016 - 02.2018
  • Engineered APIs and batch jobs for an Auto Loan payments infrastructure, enhancing transaction efficiency for a banking client.
  • Onboarded external clients to utilize payment APIs, enhancing transaction efficiency and user satisfaction.

Education

Master of Science - Computer And Information Sciences

University of South Alabama
Mobile, AL

Bachelor of Science - Information Technology

Acharya Nagarjuna University
Andhra Pradesh

Skills

  • Software development lifecycle management
  • Programming languages
  • RESTful API design
  • API development experience
  • Web application development
  • Big data analysis
  • DevOps best practices
  • Dashboard creation
  • Cloud computing
  • Amazon web services

Accomplishments

Visa :

Multiple Uplift recognition from Director and VP level.

FedEx :

Purple Star Award

Purple Promise Quality Award

Bravo Zulu

Certification

Fundamental AI Concepts

Introduction to Generative AI

Dale Carnegie Course

AWS Developer Associate

Programming Fundamentals

Timeline

Senior Software Engineer

Visa
04.2022 - Current

Full Stack Developer III

FedEx
05.2021 - 04.2022

Software Developer II

FedEx
03.2018 - 05.2021

Software Engineer

Denken Solutions
08.2016 - 02.2018

Master of Science - Computer And Information Sciences

University of South Alabama

Bachelor of Science - Information Technology

Acharya Nagarjuna University

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Ravi Papasani