Adept at leading system analysis and product architecture, I spearheaded significant process improvements at Fannie Mae, leveraging my expertise in data migration and cloud transformation. My strategic planning and strong collaboration skills have consistently enhanced project delivery and stakeholder satisfaction, marking me as a key resource in technology-driven environments.
Overview
18
18
years of professional experience
Work History
Lead Systems Analyst
Fannie Mae
Herndon, VA
12.2015 - Current
Lead feature design, scope, solutioning, and ideation meetings with architects and stakeholders.
Lead data registration, interface registration, data mapping, and data migration activities within Acquisitions and Capital Markets business units.
Analyze patterns in errors, user-reported issues, and recommend process and system workflow improvements.
Actively participate in feature analysis, dependency breaking, and solution design.
Work on interface creation and management, adhering to current data governance and information security policies.
Product Management liaison for production support, incident ticket triaging, and coordination of release activities.
Maintain system context diagrams with a focus on architectural and business workflows.
Expertise in mortgage-related datasets, like MISMO, ULDD, UCD, etc., and analysis of datasets for product rule changes.
In-depth knowledge of pricing engines, acquisitions, and servicing domains within the secondary mortgage industry for the execution of new product implementation.
Guide Scrum teams on test development and execution for features (manual and automation).
Perform manual and automation test development and execution as needed to support scrum teams in achieving their sprint commitments.
Perform Web Services/REST APIs validations, and provide early feedback to scrum teams on potential integration issues.
Data verification post-migration - (Sybase to in-memory, Oracle to DynamoDB).
Lead Analyst & Offshore Operations Lead
IBM
Calgary, Canada
09.2011 - 12.2014
Company Overview: End Client - Canadian Pacific Railways and Enbridge Pipelines
As a lead, responsible for daily operations of 10-15 offshore team members
Knowledge transformation of Volumetric allocation (Supply Chain Mgmt module) and Pipeline Scheduler (Rules Engine module) to Offshore teams
Lead cloud transformation architecture, design and ideation sessions to establish vision and strategy for delivery
Execute and evaluate proof of concepts for cloud migration
Lead on continuous stakeholder, architecture engagement for finalizing business/technical requirements and specifications
Manage environment setup using VMWare based on the test execution cycle
Deploy code to application development, test and acceptance environments using Jenkins
Requirement analysis to identify gaps in delivery
Create/Update documents like System Context Diagrams, Business Requirements, Interface Documents and Test Strategy
Validate and manage the rule engine configurations to map to the requirements
Perform Data mapping, validations and verifications between legacy and current systems using SQL queries and other ETL tools
(Sybase, Oracle, Oracle Data Integrator, Informatica)
Share periodic reports with stakeholders and management
Create, manage complex views in the database to generate datasets required for test execution
Perform manual, automation test development and execution as needed
Conform nonfunctional requirements and reviewed performance test results
End Client - Canadian Pacific Railways and Enbridge Pipelines
Systems Analyst
Canadian Imperial Bank of Commerce
Toronto, Canada
06.2010 - 07.2011
Responsible for analysis of current workflows and recommending enhancements based on current business goals to key stakeholders for Line of Credit, Mortgage and Transactional services internal business units
Facilitate solution design discussions on business requirements related to mobile banking application
Responsible for review and verification of documentation delivered by implementation partners
Responsible for documentation of business processes, user guides and system architecture
Act as a business liaison during the development and integration phase of the project
Provide metrics related to project status and defects
Analyze gaps in business requirements
Develop and execute automation test scripts for validating functional flows in Line of Credit, Mortgage and Transactional services business units using selenium and SOAP UI
Technical Support Specialist
Dell
Hyderabad, India
12.2006 - 12.2009
Analyze system and end user processes of Dell Online Web Applications
Map Test Plans, cases to requirements, use cases using clear Quest Test Manager
Participate in web, content, cross browser, security, search optimization, navigation, link, flash, video, look and feel of the application testing of application developed in ASP.NET, C#
Create PL/SQL scripts for testing batch jobs
Coordinate working sessions with different teams and participate in audits
Create user guides clearly defining processes and workflows for new users
Education
Masters in Business Administration -
CalUMS
Virginia
01.2022
Masters in Computers and Information Systems -
CalUMS
Virginia
01.2021
Advanced Diploma in Computer Systems Technology Networking -
Centennial College
Toronto
01.2011
Bachelors in Computer Maintenance Engineering -
Osmania University
India
01.2007
Skills
System Analysis
Product Analysis
Process Improvement
Workflow design and enhancement
Data Analysis
Data Migration
Product Architecture
Product Management
Subject Matter Expert – Secondary Mortgage Domain
Cloud Infrastructure and Transformation
Agile methodologies, including SaFE
Resource Management
New Employee Training
Project Management
Stakeholder Relationship Management
Quality Assurance and Delivery
Technology Enthusiast
Strategic Planner
Analytical Problem Solver
Strong Team Collaborator
Effective Learning Adaptability
References
References available upon request.
Timeline
Lead Systems Analyst
Fannie Mae
12.2015 - Current
Lead Analyst & Offshore Operations Lead
IBM
09.2011 - 12.2014
Systems Analyst
Canadian Imperial Bank of Commerce
06.2010 - 07.2011
Technical Support Specialist
Dell
12.2006 - 12.2009
Masters in Business Administration -
CalUMS
Masters in Computers and Information Systems -
CalUMS
Advanced Diploma in Computer Systems Technology Networking -