Hi, I’m
Ravi Poligadoo
Mauritius
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
20
years of professional experience
5
Certificate
Work History
OracleMauritius
Cloud Platform Representative
06.2017 - Current
Job overview
- Responsible for Mauritius Territory Technology in the Public sector, Technology Communication, Utilities and Private Sectors as industries for Oracle
- Cloud customer advisor from Presales to Post-sales delivering commercial and technical workshops
- Business development through cold calling on a large set of accounts and on Site meetings
- Owning and delivering a monthly sales target
- Selling of solutions and services to new & existing Oracle customers
- Currently being an active Social Media player in your Market, to engage with appropriate prospects and run efficient targeted campaigns
- Preparing & Delivering online demonstrations of Oracle business solutions to prospective clients
- Liaising with business contacts to develop & manage relationships, identifying new opportunities to sell Oracle products and services
Oracle
Business Intelligence Sales Executive
09.2016 - 05.2017
Job overview
- Selling of technology software products Business Analytics and related services in 4 territories namely Angola, Botswana, Mauritius and Mozambique
- Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support
Mauritius TelecomMauritius
Principal Marketing Officer
07.2013 - 08.2016
Job overview
- Looking after the strategic marketing lifecycle of mobile and fixed devices for Mauritius Telecom
- Stock, ordering, qualifying, analyzing market before launching
- Planning of Device Magalogue for Promotional period + EOY
- Carring out referencing of devices (mobile, fixed, modems) and accessories based on market trends and customer needs
- Performing out testing of devices and related applications; Preparation of decision papers as and when required;
- Analysis of sales trend and managing stock level to ensure optimal order level;
- Coming up with strategies and actions to boost sales and deplete old stock;
- Liaising with merchandising team to ensure proper monitoring of sales and display of devices and related communication materials;
- Working closely with events management and communication team;
- Analyzing effectiveness of marketing and communication campaigns on sales;
- Providing timely dashboard and raise necessary alerts when required.
Education
University of Mauritius University of Mumbai in collaboration of Government of India
Diploma from Information Technology
DCDM Business School – Informatics NCC Education
BSc from Information Technology
University Overview
Scholarship for two months in Telecom Management
Cambridge University
Higher School Certificate
Cambridge University
A levels from Mathematics
1997
University Overview
Including Maths, English, French, Chemistry.
Skills
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Customer Inquiries
- Courteous with Strong Service Mindset
- Customer Account Management
- Responding to Difficult Customers
- Identifying Client Goals
- Customer Care
- Understanding Customer Needs
- Customer Retention Strategies
- Customer Experience
- Revenue Quotas
Certification
Project Leadership Certification.
Logon – Negotiating Consultancy –
Oser L’equipe
Scotwork Negotiating Skills
Enhancing Sales Performance – Indian Institute of Management, Ahmedabad .
Finance for Non-Finance people.
Timeline
Cloud Platform Representative
Oracle
06.2017 - Current
Business Intelligence Sales Executive
Oracle
09.2016 - 05.2017
Principal Marketing Officer
Mauritius Telecom
07.2013 - 08.2016
University of Mauritius University of Mumbai in collaboration of Government of India
Diploma from Information Technology
DCDM Business School – Informatics NCC Education
BSc from Information Technology
Cambridge University
Higher School Certificate
Cambridge University
A levels from Mathematics
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