Ravi Rachappa
Mckinney,USA
Summary
Strategic and results-oriented Senior Architect with AWS Solution Architect certification, actively practicing and implementing TOGAF methodologies. Brings 17+ years of experience driving cloud transformation, platform modernization, and AI/ML automation across AWS, Azure and GCP. Proven expertise in designing and deploying mission-critical, enterprise-scale solutions-integrating DevOps/MLOps, and delivering measurable gains in scalability, reliability, and cost efficiency. Highly adept in generative AI (LLM, RAG), security, compliance, and CI/CD automation, with a strong focus on enterprise architecture standards. Recognized for cross-functional leadership and business-aligned technology delivery.
Overview
17
17
years of professional experience
1
1
Certificate
6
6
years of post-secondary education
Work History
Sr. Architect
Ericsson Inc
07.2023 - 09.2025
- Architected and deployed robust cloud-native enterprise platforms using AWS Elastic Kubernetes Service (EKS), integrating Ericsson telecom-grade components-including Intelligence Controller (EIC), Network Manager (ENM), Cloud-Native Orchestrator (EO-LM), and Cloud Native Infra Solutions (CNIS). Enabled a vendor-agnostic, multi-technology platform for seamless onboarding of diverse rApps, driving enhanced RAN network optimization and achieving a 20-25% reduction in operational costs.
- Applied domain-driven design (DDD) and microservices principles to structure scalable, maintainable AWS-native enterprise solutions, ensuring agile automation across telecom and high-performance enterprise domains.
- Designed and deployed advanced, AI-powered search and orchestration platforms on AWS, enabling real-time information retrieval and robust domain modeling fully aligned with microservices best practices.
- Built AI/ML-driven automation frameworks using Amazon SageMaker, Kubeflow, and ONNX for predictive analytics and anomaly detection, reducing downtime by 40% through proactive fault recovery and intelligent event handling.
- Implemented enterprise-grade MLOps pipelines (AWS CodePipeline, Kafka, EKS), supporting continuous model retraining, event-driven deployment, and compliance-oriented governance for scalable AI solutions.
- Directed the development of intelligent microservices and AI-enabled applications using AWS SDKs to maximize operational agility and optimize performance in multi-cloud environments.
- Led cross-functional teams in architecture, DevOps, and data science, streamlining release cycles and accelerating feature delivery by 30% through CI/CD automation and Infrastructure-as-Code (AWS CloudFormation, Terraform) adoption.
- Collaborated with business, pre-sales, and stakeholder teams to translate complex AWS cloud and AI architectures into scalable, industry-agnostic solutions, driving innovation and measurable business impact.
- Enabled seamless customer support workflows with AWS-native platforms and AI-driven automation, leveraging Salesforce Service Cloud (AWS Marketplace) for omni-channel routing and AI-powered case management to enhance service operations.
- Executed full process automation by integrating telecom systems with SAP S/4HANA/BTP on AWS, delivering secure data connectivity, workflow orchestration, and comprehensive support for order management and invoice processing in complex enterprise environments.
- Served as a trusted advisor for CTI businesses, facilitating stakeholder engagement (DBA, Solution Architect, Build, Business) to capture RTO/RPO requirements and application/business needs, transforming them into clear solution narratives and technical diagrams.
- Collaborated with application architects, developers, DevOps, and data teams to ensure alignment with enterprise architecture standards, integrating best practices across solution deployments.
- Evaluated new database technologies and tools as the subject matter expert (SME), driving innovation, enforcing database security, backup, disaster recovery, and compliance strategies across AWS, Azure, and GCP platforms.
- Mentored and guided junior architects and engineers on best practices for data architecture and governance, supporting cloud transformation and continual performance optimization initiatives across the organization.
- Ericsson Intelligence & Automation Platform (EIAP) - Cloud & AI-Driven Automation
Solution Architect
Ericsson Inc
04.2019 - 06.2023
- Architected and modernized large-scale enterprise platforms across AWS (EKS, Lambda, S3, CloudFormation) and Azure (AKS, App Services), improving system reliability by 35% and deployment efficiency by 45%.
- Led technical analysis and resolution of complex issues in Enterprise Managed Services and cloud contact center ecosystems (Amazon Connect, Genesys), ensuring minimal downtime and continuous service delivery for global CSP clients.
- Developed and executed strategic upgrade roadmaps, aligning evolving customer goals with scalable cloud architectures and clearly communicating design specifications to both technical and business stakeholders.
- Translated business requirements into actionable solution blueprints and integration architectures, enabling seamless adoption of microservices, API-driven communication, and event-based data exchange across hybrid cloud environments.
- Implemented CI/CD automation and observability using AWS CodePipeline, Jenkins, SonarQube, and CloudWatch, driving faster release cycles and 20% reduction in operational costs through early fault detection and resource optimization.
- Enhanced software and data environments through architectural improvements in performance tuning, API integration, and data security-establishing standards for server, middleware, and database reliability across production systems.
- Collaborated with cross-functional teams including product, operations, and DevOps to align architectures with compliance and SLA targets, ensuring audit readiness and operational resilience.
- Engaged directly with customers and leadership teams to articulate technical challenges, deliver pre-sales consulting, and support solution demonstrations-resulting in stronger customer trust and improved engagement outcomes.
- Enterprise Network Service Orchestration & Management (ENS O&M) - Cloud Modernization, Platform Optimization, Enterprise Integration & Managed Services Architecture
Solution Architect
Ericsson Canada Inc
10.2017 - 04.2019
- Partnered with clients and cross-functional teams to design and deliver enterprise-scale solutions aligned with business objectives.
- Translated complex business requirements into scalable architectural designs and detailed technical specifications.
- Authored solution documentation and developed cost models covering labor, software, and hardware for transparent planning.
- Supported Incident, Problem, and Change management processes, ensuring operational stability and rapid issue resolution.
- Defined operations and maintenance data requirements, establishing reporting processes and monitoring solutions for proactive management.
- Designed and implemented training programs to equip teams with essential skills, tools, and resources.
- Championed continuous improvement initiatives, enhancing processes, tools, and team efficiency across projects.
- Zero-Touch Orchestration, Operation & Management (Zoom) - Enterprise Network Services Onboard, Enable & Manage
Sr. Solution Integrator & Architect
Ericsson India Global Service(P) Ltd
02.2013 - 04.2019
- Collaborated with clients, project managers, and IT teams to design, develop, and deliver strategic solutions aligned with business objectives.
- Translated complex business requirements into scalable architectural designs and detailed technical specifications.
- Developed, documented, and implemented enterprise architecture-compliant solutions, ensuring all components and configurations were accurately captured.
- Created solution cost models, including labor, software, and hardware, supporting transparent financial planning and project tracking.
- Designed, maintained, and troubleshot solution components, ensuring reliable deployment and post-delivery operational support.
- Conducted peer reviews, provided constructive feedback, and mentored junior developers to uphold code quality and enhance team capability.
- Telecommunications OSS Service Capabilities Development, Implement, Provision & Activation - Platform
Software Consultant(TL)
Etisalat Software Solutions (P) Ltd
06.2008 - 02.2013
- Designed, developed, and deployed CBCM platform solutions to production, ensuring alignment with business objectives.
- Translated complex business requirements into scalable architectural designs and detailed technical specifications.
- Implemented CBCM modules across multiple environments, ensuring reliability, performance, and compliance with enterprise standards.
- Created and maintained technical documentation capturing solution components, configurations, and workflows.
- Developed solution cost structures, including labor, software, and hardware, supporting transparent project planning.
- Troubleshot and resolved production issues, optimizing CBCM system performance and stability.
- Etisalat's Corporate Billing and Customer Management (CBCM) : Multi telco-stacks & modules integrated platform
Education
M.Tech - Computer Networking
Visvesvaraya Technological University (VTU)
Bengaluru, India 06.2013 - 08.2015
Bachelor of Science - Electronics & Communication
Visvesvaraya Technological University (VTU)
Bengaluru, India 08.2002 - 12.2005
Skills
- Cloud & Platform Modernization
- AWS
- Azure
- GCP
- Kubernetes
- Terraform
- CloudFormation
- FinOps
- Enterprise Architecture & Governance
- TOGAF
- ITIL
- ETOM
- Technical strategy
- Architecture review boards (ARB)
- Compliance
- Security & risk management
- Databases & Data Management
- SQL Server
- PostgreSQL
- MySQL
- Oracle
- MongoDB
- DynamoDB
- Bigtable
- Azure SQL
- AWS Aurora
- Google BigQuery
- Snowflake
- Databricks
- Redshift
- Airflow
- Modeling
- Performance optimization
- Secure management
- Enterprise & Product Platform Expertise
- Ericsson Intelligence Controller (EIC)
- Network Manager (ENM)
- Orchestrator - Life Cycle Manager (O-LM)
- Cloud-Native Infrastructure Solution (CNIS)
- Orchestrator - Cloud Manager (EO-CM)
- Dynamic Activation (EDA)
- Order Care (EOC)
- Catalog Manager (ECM)
- Salesforce Service Cloud Platform (CRM)
- SAP Sales & Distribution module
- SAP S/4
- SAP Business Technology Platform
- ServiceNow (ITAM/SAM/ITSM/CMDB)
- MuleSoft
- Apigee
- Tableau
- Power BI
- Atlassian Jira/Confluence
- Splunk
- AppDynamics
- Okta
- HashiCorp Vault
- VMware
- Generative AI & Machine Learning
- Designing
- Implementing Generative AI models
- Large Language Models (LLMs)
- Retrieval-Augmented Generation (RAG)
- Agentic AI systems
- Model Context Protocol (MCP)
- TensorFlow
- PyTorch
- MLflow
- CREW AI
- Vertex AI
- Architecture Domains
- Cloud-native
- Microservices
- AI/MLOps
- DevSecOps
- Event-driven
- Data streaming
- Messaging
- Kafka
- RabbitMQ
- Azure Service Bus
- Containerization/orchestration
- Docker
- DevOps & Automation
- Azure DevOps
- Jenkins
- GitHub Actions
- Maven
- Puppet
- SonarQube
- JFrog Artifactory
- Bicep
- Automated deployment
- Programming & Frameworks
- Java
- Python
- Spring Boot
- Shell scripting
- Ansible
- Front-End UI
- UI/UX architecture
- Front-end design
- ReactJS
- Angular
- Monitoring & Observability
- Azure Monitor
- Prometheus
- ELK Stack
- Datadog
- Grafana
- Security & Governance
- IAM
- Azure Key Vault
- Defender for Cloud
Certification
- AWS - Solution Architect Associate(SAA)
- TOGAF Practitioner
- Google Cloud Digital Leader
- PMP - Project Management Professional
- SAFe Scrum Master | Product Owner / Product Manager (POPM)
- ITIL Foundation in IT Service Management
- TM Forum (eTOM) Certified Business Development Manager
- Leaders Core Curriculum - Ericsson's Leadership Development Program
Accomplishments
- Ericsson Global Impact Award (2023) - Recognized for outstanding business impact and exceptional delivery excellence
- Achieved 99.99% uptime and sub-50ms latency for real-time API platforms, while driving 30% faster incident recovery through advanced observability solutions (Prometheus, Datadog, Splunk) and 40% reduction in downtime using SLA-focused automation and incident response frameworks.
- Elevated engineering productivity by 25% through targeted mentorship initiatives and DevOps standardization, ensuring resilient operations and rapid business outcomes.
Timeline
Sr. Architect
Ericsson Inc
07.2023 - 09.2025
Solution Architect
Ericsson Inc
04.2019 - 06.2023
Solution Architect
Ericsson Canada Inc
10.2017 - 04.2019
M.Tech - Computer Networking
Visvesvaraya Technological University (VTU)
06.2013 - 08.2015
Sr. Solution Integrator & Architect
Ericsson India Global Service(P) Ltd
02.2013 - 04.2019
Software Consultant(TL)
Etisalat Software Solutions (P) Ltd
06.2008 - 02.2013
Bachelor of Science - Electronics & Communication
Visvesvaraya Technological University (VTU)
08.2002 - 12.2005
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Full Professional
Hindi
Native or Bilingual
Kannada
Native or Bilingual
Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Interests
On a personal level, my interests include financial market analysis, options trading, and astrology for trading decisions I enjoy exploring real estate investment opportunities, planning travel, and keeping up with the latest technology innovations I’m committed to continuous self-development, including taking online courses and seeking new certifications I am also passionate about healthcare technology and discovering new ways it can improve everyday life Maintaining a healthy work-life balance and pursuing personal growth are important aspects of my lifestyle
Personal Information
- Title: Sr. Architect
- Visa Status: GC