Summary
Overview
Work History
Education
Skills
Timeline
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Ravi Schroeder

Naperville,IL

Summary

Dedicated and results-driven professional with a proven track record of excellence in the banking and IT industries. Expertise in loan processing and closing, combined with a strong technical background. Highly skilled in providing exceptional customer support and troubleshooting. A decorated veteran with commendations for outstanding leadership and performance in the United States Marine Corps.

Overview

28
28
years of professional experience

Work History

Warehouse Worker

McKesson
Aurora, IL
01.2024 - Current
  • Experience in receiving, storing, and distributing materials and products within a warehouse setting.
  • Proficiency in operating warehouse machinery and equipment, including forklifts, pallet jacks, and order pickers.
  • Ability to accurately pick, pack, and ship orders according to company standards and procedures.
  • Strong attention to detail in performing inventory management tasks, including stock counting and reconciling discrepancies.
  • Demonstrated ability to work effectively in a fast-paced environment, meeting productivity and quality targets.
  • Excellent organizational skills for maintaining a clean, safe, and orderly warehouse workspace.
  • Effective communication skills for collaborating with team members and coordinating tasks to fulfill customer orders efficiently.

Sr. Closer / Loan Processor

JPMorgan Chase
Downers Grove, IL
10.2011 - 08.2022

Senior Closer (January 2013 – June 2022)

  • Achieved a 99% accuracy rate in identifying and resolving errors, ensuring smooth loan closings.
  • Proactively prevented delays in closing and funding by promptly addressing documentation issues.
  • Successfully managed and closed a high-volume pipeline of loans, demonstrating exceptional organizational skills.
  • Knowledge in CLOSR and Loan IQ system

Senior Loan Processor (September 2011 – January 2013)

  • Processed 45-50 loans monthly, maintaining compliance with market conditions and bank guidelines.
  • Established effective communication channels between loan officers and borrowers, ensuring timely loan processing.
  • Streamlined the loan approval process by accurately ordering appraisals, surveys, and title commitments.

Customer Service Representative

Technology Advisors, Inc.
Des Plaines, IL
07.2008 - 09.2011
  • Provided top-tier functional and technical support, resolving hardware and software issues for hundreds of clients and vendors.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Implemented efficient backup systems, ensuring data integrity and availability.
  • Managed inventory of computer equipment and software licenses, optimizing procurement processes.

Credit Analyst /File Manager (Loan Processor)

Washington Mutual Bank
Downers Grove, IL
06.2005 - 04.2008
  • Recognized for consistently exceeding performance expectations, leading to promotions from Customer Service to File Manager and later to Credit Analyst.
  • Spearheaded collaboration between customers and vendors, resolving issues to maintain a seamless loan process.
  • Presented creditworthiness findings effectively, contributing to informed decision-making in loan processing.

Sergeant USMC: Infantry Team Leader

United States Marine Corps
Jacksonville, NC
08.1996 - 08.2000
  • Demonstrated exceptional leadership skills, supervising, training, and evaluating employees.
  • Led and supervised teams of up to 50 personnel, consistently achieving outstanding results.
  • Conducted informative classes on various military topics, showcasing strong communication abilities.
  • Received multiple Navy Commendation letters for outstanding performance.

Education

Microsoft Certified Professional (MCP) - Information Technology

ComputerTraining.com
Oakbrook Terrace, IL
04-2008

Business Management

Western Illinois University
Macomb, IL
12-2004

Skills

  • Quality Assurance/Control
  • Call Management
  • Order Fulfillment
  • Inventory Tracking
  • Warehouse Operations
  • Deadline Management
  • Document Management/Review
  • Financial Data Analysis
  • Application Process Management
  • Credit Reports
  • Legal Compliance
  • Team Management/Leadership
  • Offensive and Defensive Combat Operations
  • Customer service excellence

Timeline

Warehouse Worker

McKesson
01.2024 - Current

Sr. Closer / Loan Processor

JPMorgan Chase
10.2011 - 08.2022

Customer Service Representative

Technology Advisors, Inc.
07.2008 - 09.2011

Credit Analyst /File Manager (Loan Processor)

Washington Mutual Bank
06.2005 - 04.2008

Sergeant USMC: Infantry Team Leader

United States Marine Corps
08.1996 - 08.2000

Microsoft Certified Professional (MCP) - Information Technology

ComputerTraining.com

Business Management

Western Illinois University
Ravi Schroeder