Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ravi Singh

Ravi Singh

Thonotosassa,Florida

Summary

Dynamic Delivery Driver with proven expertise at Sonic, excelling in route optimization and customer relationship management. Demonstrated exceptional time management and problem-solving skills, achieving on-time deliveries and enhancing customer satisfaction. Committed to safety compliance and vehicle maintenance, fostering strong client connections through effective communication and personalized service.

Overview

2026
2026
years of professional experience

Work History

Delivery Driver

Sonic
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.

Delivery Driver

Tampa Bay Vending
  • Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
  • Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
  • Contributed to overall team success by consistently meeting daily delivery targets and goals.
  • Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
  • Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
  • Enhanced customer satisfaction with prompt and courteous service during deliveries.
  • Provided exceptional service to customers, answering questions regarding their orders and delivery times.
  • Identified potential areas for improvement within current processes, sharing feedback with management for consideration.
  • Ensured timely deliveries by maintaining accurate route schedules and addressing any delays promptly.
  • Reduced potential damage claims by carefully handling fragile items during loading and unloading procedures.
  • Promoted company values through professional interactions with both internal and external clients during deliveries.
  • Built strong relationships with colleagues at various locations, fostering effective communication across teams for streamlined operations.
  • Assisted in maintaining vehicle cleanliness, conducting regular checks for optimal performance.
  • Efficiently sorted packages based on priority status, enabling faster processing of high-priority shipments during peak periods.
  • Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Displayed very good communication and customer service skills.

Delivery Driver Assistant

ACME PHARMACY
01.2016 - Current
  • Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
  • Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
  • Contributed to overall team success by consistently meeting daily delivery targets and goals.
  • Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
  • Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
  • Enhanced customer satisfaction with prompt and courteous service during deliveries.
  • Provided exceptional service to customers, answering questions regarding their orders and delivery times.
  • Identified potential areas for improvement within current processes, sharing feedback with management for consideration.
  • Ensured timely deliveries by maintaining accurate route schedules and addressing any delays promptly.
  • Reduced potential damage claims by carefully handling fragile items during loading and unloading procedures.
  • Promoted company values through professional interactions with both internal and external clients during deliveries.
  • Built strong relationships with colleagues at various locations, fostering effective communication across teams for streamlined operations.
  • Assisted in maintaining vehicle cleanliness, conducting regular checks for optimal performance.
  • Efficiently sorted packages based on priority status, enabling faster processing of high-priority shipments during peak periods.
  • Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Displayed very good communication and customer service skills.

Education

Culinary -

Trinidad Secondary School
Trinidad
05.1990

Skills

  • Route optimization
  • Delivery accuracy
  • Vehicle maintenance
  • Safety compliance
  • Package verification
  • Customer relationship management
  • Time management
  • Process improvement
  • Team collaboration
  • Problem resolution
  • Effective communication
  • Attention to detail
  • Customer service
  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Delivery scheduling
  • Stocking and inventory
  • Complex Problem-solving
  • Cargo handling
  • Route planning
  • Quality assurance
  • Vehicle inspection
  • Safe driver training
  • Delivery recordkeeping
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Pre-trip and Post-trip inspections
  • Defensive driving
  • Advanced planning
  • Route logs
  • Inventory management
  • Load balancing
  • Defensive driver training
  • DOT compliance
  • FLUENT IN LANGUAGE
  • Payment collection
  • Mileage tracking
  • Materials transport
  • Vehicle inspections
  • Fuel efficiency
  • Shopping orders
  • Equipment monitoring
  • Clean MVR
  • Language fluency
  • Vehicle systems
  • Lifts up to number pounds
  • Auto delivery
  • Dry vans
  • Customer interaction
  • Physical stamina
  • Local routes
  • Traffic laws
  • Load management
  • Logistics
  • Excellent sense of direction
  • Delivery logging
  • Cash transaction handling
  • Package scanning
  • Goods transport

Timeline

Delivery Driver Assistant

ACME PHARMACY
01.2016 - Current

Delivery Driver

Sonic

Delivery Driver

Tampa Bay Vending

Culinary -

Trinidad Secondary School

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Ravi Singh