Ravi Thiruvengadam

Leading the technical presales, solution engineering and customer success teams for a portfolio of large and strategic accounts in North America

● Successfully secured multiple large deals with TCVs ranging from $300 to 500 MUSD

● Developed a solution framework (3P21P) for modernizing legacy platforms to Agentic target state

● Led the product management for OptimaX which is a conversational workbench for portfolio analysis, cloud modernization and tech debt management

● Contributed to developing a framework for AI adoption (RAVE) for AI value enablement of an enterprise portfolio

● Scaled customer success / Day0 team to ably support key initiatives for marquee customers / accounts

● Deal orchestration / choreography of large deals in the portfolio providing solutions to various complex business challenges

● Collaborating with vertical and horizontal sales teams to develop and tailor GTM strategies

● Drive customer success / day0 teams to deliver value while supporting key initiatives / programs

Spearheading practice growth using dedicated functions and teams that focused on solutions, delivery (day-0), presales and product management. Working closely with the sales leadership for Digital Business unit and our key customer accounts by tapping into opportunities related to Application modernization & cloud services and positioning our solutions to address specific customer needs, executing the solutions proposed using the architect / Subject matter expert pool from the practice, supporting the initial part of the delivery through the delivery teams at onshore and offshore, developing solutions and products leveraging the solutions and product teams. Cultivate customer relationships as Subject Matter Expert (SME). Provided feedback on and endorse regular advancements to BU leadership regarding practice development.

● Championed scaling of North American operations by significantly contributing to practice revenue growth.

● Drove 30% strategic sales initiatives and practice growth in alignment with HCLTech's business objectives.

● Analyzed future lucrative agreements and determined crucial "Go, No-Go" choices.

● Maintained robust pipeline of deals exceeding $120M revenue goal.

Led the Microsoft Apps practice along with DevOps and SRE as part of the Digital and Analytics Business Unit, my responsibilities entail the following

● Practice governance across presales, solutioning, sales and professional services

● Developed and scaled ADvantage cloud and upgrade to become mainstream propositions for cloud modernization

● Focus on creating joint propositions with partners and driving partnership led sales

● Solutioning of large proposals and liaising with other practice teams across DNA to create joint propositions

● Sales support for legacy modernization and cloud migration deals

● Drive growth by focusing on key / light house accounts for penetration

Led the application modernization and cloud migration services practice which was a part of the Digital and Analytics Business Unit, my responsibilities entail the following

● Practice governance across pre-sales, solutioning, product development and professional services

● Incubated products / accelerators - ADvantage Cloud and Advantage Upgrade for cloud modernization

● Set and track targets for analyst recognitions

● Coordinate with alliance team and partners to drive growth

● Solutioning of large proposals and liaising with other practice teams across DNA to create joint propositions

● Sales support for Application modernization and cloud migration deals

Led the application modernization and cloud migration services practice which was a part of the Digital and Analytics Business Unit, my responsibilities entail the following

● Driving Cloud Revenue: Leading the sales process for large-scale cloud deals, from identifying client needs to structuring complex, multi-year contracts.

● Strategic Client Advisory: Serving as a trusted executive partner to C-suite clients, translating complex cloud technology into clear business value and ROI.

● Defining Architectural Strategy: Establishing the high-level technical vision and standards for hybrid/multi-cloud transformations to ensure security, scalability, and performance.

● Building Capabilities: Developing reusable assets, frameworks, and IP to standardize service delivery and accelerate project timelines.

● Leading Cross-Functional Teams: Coordinating with vertical sales, delivery, pre-sales and other practice line teams to create an integrated solution

Delivery lead for Microsoft Account leading the enterprise platform services portfolio in Microsoft SESIT and Microsoft Ops. Also provided delivery oversight to other strategic accounts in the Greater Seattle Area.

As a practice lead, I was responsible for product management, solution architecture, program management and GTM activities.

● Developed a hybrid cloud connector product built over Microsoft’s Windows Azure Pack (WAP).

● The hybrid cloud connector enables enterprises and data center service providers to expand their boundaries across the globe by enabling connections to various public cloud providers and other special cloud service providers.

● The product provides a single pane management console and an ability to create custom plans and enforce quotas and additional rules

Directed program management and presales activities for Cloud and Enterprise technology modernization practice. Oversaw application factory setup and governance, while defining strategic roadmaps. Assessed portfolio and application rationalization across diverse technology projects. Ensured high-quality standards through rigorous reviews. Managed stakeholder relations and executed project plans effectively. Augmented key accounts in US and Canada by developing from nascent stages to large-scale engagements.

● Elevated customer satisfaction to achieve perfect 7/7 in Engagement level feedback through exceptional service delivery.

● Delivered major infrastructure renewal and application remediation program for Class 1 Canadian railroad company to manage multi-year project worth 10M CAD.

● Administered platform delivery of greenfield web platform on AWS Hybrid Cloud for leading US Telecom to generate $25M in program revenue.

● Managed a large program involving infrastructure renewal and enterprise compliance & risk management for a leading Irish financial institution.

● Orchestrated migration of over 100 .NET web services to IBM DataPower, including comprehensive schema updates for leading US banking client.