Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ravi U. Jagtiani

Tumwater

Summary

Over 18 years of diverse experience in administrative, sales, and operational roles within retail, telecom, and banking sectors. Demonstrated success in optimizing organizational efficiency, providing outstanding customer service, and fostering collaborative team environments.

Overview

22
22
years of professional experience

Work History

Deli/Bakery Team Associate

Walmart Neighborhood Market
Lacey
01.2025 - Current
  • Support facility remodeling projects
  • Collaborate with offsite fixture warehouse teams
  • Receive, stock, and organize merchandise in the facility and backroom
  • Ensure products are properly stocked on shelves ensuring rotation of products
  • Maintain cleanliness and hygiene in store aisles
  • Uphold company policies, procedures, and ethical standards

Legal Administrative Assistant

George and Marzialo PLLC
Olympia
01.2024 - 12.2024
  • Managed clerical tasks, including file organization, document scanning, and records maintenance, ensuring smooth day-to-day operations in a fast-paced environment.
  • Screened and prioritized inquiries to streamline workflows and support senior staff.
  • Safeguarded confidential client information, demonstrating strict adherence to privacy policies and attention to detail.
  • Delivered excellent customer service by addressing inquiries, resolving issues, and building positive client relationships.
  • Thrived in both independent and team settings, demonstrating flexibility and a commitment to collaboration.
  • Adapted quickly to new processes and technologies, ensuring efficiency and productivity.

Territory Sales Manager

HDFC Bank Ltd
Ahmedabad
07.2022 - 12.2023
  • Delivered personalized service to customers, consistently exceeding expectations and building trust.
  • Recognized for providing excellent customer support, leading to repeat business and referrals.
  • Assisted customers with product selection, ensuring their needs and preferences were met.
  • Developed strong rapport with diverse customers, fostering loyalty and long-term relationships.
  • Increased revenue by upselling and cross-selling complementary products.
  • Recognized as a top-performing associate, achieving the highest sales within the team.
  • Promoted add-on sales through product demonstrations and compelling recommendations.
  • Maintained accurate inventory records, reducing stock discrepancies

Assistant Manager

Vodafone Idea Ltd
Ahmedabad
07.2005 - 06.2022
  • Resolved customer complaints promptly and effectively, ensuring high levels of customer satisfaction and creating a positive shopping experience.
  • Established and maintained strong relationships with repeat customers, leading to improved customer loyalty and retention.
  • Played a key role in the successful launch of a loyalty program, significantly increasing membership enrollment and customer engagement within a short timeframe.
  • Streamlined checkout processes by mastering the POS system, reducing average transaction time by 20 seconds, leading to faster service delivery.
  • Analyzed sales trends to identify top-performing products, enabling a more efficient and profitable inventory strategy.
  • Oversaw cross-functional team operations, ensuring tasks were completed efficiently and on schedule while maintaining high performance standards.
  • Implemented an automated ticketing system, streamlining workflows and reducing response times, demonstrating a strong focus on process optimization.
  • Maintained accurate records and managed data with precision, ensuring the integrity and reliability of operational workflows.
  • Supported high-pressure projects by proactively resolving issues and maintaining open communication with stakeholders, ensuring project success.
  • Thrived in fast-paced environments by adapting to shifting priorities and consistently meeting tight deadlines.

Stocks and Sales Manager

Madura Garments Franchised Store (Includes Allen Solly, Louis Philippe, Van Heusen & Peter England)
Ahmedabad
06.2003 - 07.2005
  • Maintained optimal stock levels by monitoring inventory, conducting regular audits, and ensuring timely restocking to meet customer demands.
  • Collaborated with suppliers to manage purchase orders, negotiate prices, and ensure timely delivery of goods.
  • Streamlined stock intake processes, organized warehouse layouts, and ensured proper storage of items to maximize space utilization.
  • Analyzed sales trends and historical data to forecast inventory needs, minimizing overstock and stockouts.
  • Implemented first-in, first-out (FIFO) protocols to ensure inventory freshness and minimize product wastage.
  • Provided prompt and accurate stock information to clients and sales teams, enhancing overall customer satisfaction.
  • Monitored stock discrepancies and implemented preventive measures to reduce shrinkage and pilferage.

Education

Bachelors of Commerce -

Madurai Kamraj University
Mumbai, Maharashtra, India
01.2003

Skills

  • Customer service
  • Adaptability and learning
  • Punctuality and discipline
  • Integrity and work ethic
  • Flexibility and availability
  • Time management
  • Attention to detail
  • Problem solving

Languages

English
Professional
Hindi
Professional
Gujarati
Professional

Timeline

Deli/Bakery Team Associate

Walmart Neighborhood Market
01.2025 - Current

Legal Administrative Assistant

George and Marzialo PLLC
01.2024 - 12.2024

Territory Sales Manager

HDFC Bank Ltd
07.2022 - 12.2023

Assistant Manager

Vodafone Idea Ltd
07.2005 - 06.2022

Stocks and Sales Manager

Madura Garments Franchised Store (Includes Allen Solly, Louis Philippe, Van Heusen & Peter England)
06.2003 - 07.2005

Bachelors of Commerce -

Madurai Kamraj University

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