Ravi Venkata
Herndon,VA
Summary
Program Manager with expertise in accessibility initiatives, delivering impactful results at Amazon Web Services and Disney Parks. Led the creation of a unified service at AWS, enhancing compliance and user experience for over 300 global teams. Generated 200+ Accessibility Conformance Reports (ACRs) through strategic collaboration, benefiting over a billion users. Established the enterprise accessibility program at Disney, streamlining efforts, boosting usability, and mitigating legal risks while driving product innovation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accessibility Program Manager
Amazon Web Services (AWS)
Herndon, USA
10.2022 - Current
- Produced over 200 Accessibility Conformance Reports by leading cross-functional teams in a complex enterprise environment.
- Launched the redesigned AWS Accessibility website, achieving a 4,800% increase in page views within six months.
- Managed the Accessibility Helpdesk, unlocking billion-dollar revenue streams through timely responses to critical customer inquiries.
- Strategically managed multi-million dollar budgets, delivering $4M in cost savings through vendor negotiations and contract management.
- Developed automated tools for detecting accessibility issues during development, reducing post-launch remediation costs by 45%.
- Led global team of over 200 professionals to ensure quality data preparation for successful launch of Amazon Q chatbot.
- Established alignment across teams for generative AI initiatives, resulting in 30% faster development cycles, and enhanced collaboration.
- Communicated with stakeholders, delivering program updates on metrics, risks, and strategies to C-suite leadership.
Senior Product Manager - Accessibility
Disney Experiences
Remote, USA
09.2020 - 09.2022
- Founded Disney Parks’ Accessibility Center of Excellence (ACE), driving enterprise-wide accessibility transformation through strategic program leadership that reduced compliance risks by 60%, and standardized accessibility practices across product portfolios.
- Elevated accessibility from compliance checkbox to strategic product principle, orchestrating cross-functional collaboration with design, engineering, and C-suite leadership to embed inclusive design standards.
- Led comprehensive accessibility testing for Disney Parks' digital ecosystem, managing a cross-functional QA team in an Agile environment, and resolving 90% of critical user experience issues within sprint cycles.
- Architected an enterprise-wide accessibility compliance roadmap, establishing scalable frameworks that enabled proactive implementation across 15+ product lines and future development initiatives.
- Established a centralized accessibility knowledge repository, delivering targeted training programs that accelerated organizational accessibility adoption by 35%, and documented best practice guidelines.
- Developed and launched enterprise-level accessibility learning modules, upskilling 500+ cross-functional team members, and increasing accessibility awareness across Disney's consumer product development teams.
Accessibility S.M.E / Senior QA Engineer
Disney Experiences
Glendale, CA; Orlando, FL, USA
03.2012 - 08.2020
- Spearheaded accessibility audits across Disney's digital portfolio, coordinating design, development, product, and QA teams.
- Directed partnerships with external vendors for specialized accessibility assessments to ensure compliance.
- Pioneered an accessible design system through collaboration with design teams, establishing enterprise standards.
- Led global QA operations with onshore and offshore teams, ensuring quality across high-visibility projects.
- Engineered data visualization dashboards in JIRA to track accessibility metrics and enhance executive decision-making.
- Developed specialized training programs on accessibility standards, promoting organization-wide adoption of best practices.
QA Engineer
Data Solutions, Inc
Remote, USA
08.2011 - 02.2012
- Executed rigorous manual testing for client applications, validating functionality and performance against critical business requirements.
- Developed a centralized test case repository with an integrated metrics dashboard, delivering actionable insights and transparent reporting to key stakeholders.
Technical Associate
Wipro
Hyderabad, India
05.2008 - 07.2009
- Translated business requirements into comprehensive test frameworks, creating a Requirements Traceability Matrix to ensure complete verification coverage.
- Engineered executive test summary reporting, delivering strategic metrics analysis, while maintaining enterprise-level documentation standards.
Engineering Intern
Airtel
Hyderabad, India
04.2006 - 05.2006
- Conducted comprehensive analysis of network signal strength data to identify coverage gaps and inconsistencies.
- Collaborated with senior engineers to design cost-effective optimization strategies for coverage issues.
- Presented technical findings and recommended improvements to management, highlighting service quality enhancements.
- Developed expertise in telecom infrastructure analysis and methodologies for effective network optimization.
Education
Master's degree - Computer Software Engineering
Stratford University
Falls Church, VA01.2011
Bachelor's degree - Electronics And Communications Engineering
J.N.T. University
Hyderabad, India01.2008
Skills
- Accessibility standards and tools
- Agile and waterfall methodologies
- Software development lifecycle (SDLC)
- Product management, and strategy
- Technical program management
- Contract and vendor management
- Project management tools (JIRA, Asana, Smartsheet, HP ALM)
- Data visualization (Amazon QuickSight, Power BI)
- Screen readers (JAWS, NVDA, iOS VoiceOver, Android TalkBack)
- User experience design (Figma, InVision, Lucid)
- Microsoft Office and Google Suite
- AWS Management Console expertise
Accomplishments
- AWS' Leadership principle award for Delivering results
Certification
- IAAP - Certified Professional in Accessibility Core Competencies (CPACC)
- AWS - Certified Cloud Practitioner
Timeline
Accessibility Program Manager
Amazon Web Services (AWS)
10.2022 - Current
Senior Product Manager - Accessibility
Disney Experiences
09.2020 - 09.2022
Accessibility S.M.E / Senior QA Engineer
Disney Experiences
03.2012 - 08.2020
QA Engineer
Data Solutions, Inc
08.2011 - 02.2012
Technical Associate
Wipro
05.2008 - 07.2009
Engineering Intern
Airtel
04.2006 - 05.2006
Master's degree - Computer Software Engineering
Stratford University
Bachelor's degree - Electronics And Communications Engineering
J.N.T. University
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