RAVICHANDRA MIRIYALA
Prosper,TX
Summary
Results-oriented Quality Assurance and Engineering Leader with 20+ years of experience in developing QA strategies and enhancing automation across diverse sectors. Modernized automation frameworks to elevate product quality and minimize defects. Delivered effective solutions for critical multi-platform systems through UI and API automation. Directed onshore and offshore teams to drive program governance and continuous improvement, accelerating release cycles.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Delivery Manager - QA &E
Infosys Limited
Dallas, USA
06.2025 - Current
- Client: American Eagle Outfitters(AEO)
- Project: MAWM
- Description: Implementation of Manhattan Active Warehouse Management System into a newly built Warehouse based out of the Phoenix, AZ location
- Responsibilities:
- Define and implement a comprehensive testing approach for inbound, outbound, inventory, and integration flows across MAWM modules, ensuring thorough coverage and alignment with project goals.
- Establish testing standards, processes, and metrics to enhance quality assurance practices and drive continuous improvement.
- Manage defect triage, prioritization, and resolution tracking across multiple teams (QA, development, integration partners).
- Function as the primary liaison between QA, business users, and implementation teams for test planning, execution, and sign-off, promoting clear communication and alignment throughout the testing process.
- Ensure all functional, integration, and performance validations are complete before production cutover.
Program Manager - QA &E
Infosys Limited
Dallas, USA
06.2024 - 06.2025
- Client: Starbucks
- Project: Payroll Modernization
- Description: The Payroll Modernization project aims to migrate the source of partner change events from the existing SAP system to a new source(PIPS), enhancing efficiency and streamlining processes within payroll systems. This involves transitioning from receiving partner change events via SAP XML messages to leveraging the PIPS Partners API.
- Developed and implemented comprehensive program-level test strategy, ensuring quality across payroll modernization.
- Established testing standards, processes, and metrics, enhancing measurement and continuous improvement.
- Identify and mitigate potential quality risks throughout the program.
- Prepare and conduct System Integration Test Kick-Off meetings with stakeholders.
- Verify System Integration Test Entry Criteria before starting testing.
- Prepared detailed execution trackers and resource allocation, facilitating effective System Integration Testing.
- Monitor and ensure successful data migration.
- Data Migration Milestones
- Migrated 2.5 million records from ECC to ECP for 22 info types in under 20 hours.
- Developed 22 post-load validation Power BI dashboards for information types.
- Replicated 350,000 partners from POENT to ECP in 5 hours.
- Migrated over 50 million payroll results history records from ECC to ECP in 2 hours
Program Manager - QA&E
Infosys Limited
Westlake, USA
04.2020 - 06.2024
- Client: Charles Schwab
- Project: Business Process Management (BPM)
- Successfully implemented comprehensive automation strategies that improved efficiency by 40% and reduced defects by 20%.
- Proven track record in leading large-scale QA and automation teams across global locations (Canada, India, USA).
- Spearheaded BPM automation initiatives, streamlined processes to enhance client satisfaction.
- Developed scalable automation frameworks and established best practices to drive product quality and operational efficiency.
- Managed team of over 100 members, optimized resource allocation to achieve measurable results.
- Designed, implemented, and maintained robust automation solutions to support project objectives.
Senior Project Manager - QA&E
Infosys Limited
Atlanta, USA
12.2019 - 03.2020
- Client: Macy's
- Project: BackStage
- Successfully led high-visibility projects, achieving specific goals and criteria within project constraints.
- Architected and implemented scalable, maintainable, and reusable API test automation frameworks.
- Designed and executed comprehensive API test cases, covering various input data, error conditions, and response validations.
- Integrated API automation tests into CI/CD pipelines for continuous testing.
- Collaborated closely with development, QA, and operations teams to ensure API quality and integration.
- Identified and implemented process improvements that streamlined API testing and increased overall effectiveness.
- Collaborated with Macy's stakeholders
- Project: Macys Backstage
- Contributed to Google Cloud migration of the backstage project.
Senior Project Manager - QA&E
Infosys Limited
, USA
04.2018 - 11.2019
- Client: Li & Fung, DCLI, Blume Global, Inditex, Macy's
- Led complex, cross-functional projects within strategic transformation initiatives, driving alignment across diverse stakeholders.
- Managed multiple, geographically dispersed teams and projects, ensuring timely delivery and adherence to quality standards.
- Demonstrated expertise in Agile methodologies and software development project management.
- Developed and implemented comprehensive automation strategies to enhance efficiency and effectiveness.
- Prioritized and executed automation initiatives aligned with business objectives.
- Established and documented best practices for automation development and deployment, enhancing consistency and reliability.
- Continuously refined automation strategies to optimize performance and results.
Project Manager - QA&E
Infosys Limited
Dallas, USA
10.2017 - 03.2018
- Client: Neiman Marcus
- Project: Retail & Restaurant Point of Sale
- Led and coordinated high-performing POS project teams, achieving successful project delivery on time and within scope.
- Developed comprehensive test strategies that enhanced POS application quality and reliability.
- Monitored test progress and analyzed results to identify and resolve defects, ensuring seamless application performance.
- Collaborated effectively with development teams to resolve issues promptly.
- Ensured compliance with industry security standards for secure payment processing.
Project Manager - QA&E
Infosys Limited
Birmingham, USA
04.2015 - 09.2017
- Client: Hibbett Sports
- Project: Store 21 to XSTORE (Oracle Micros POS) migration, Retail Omni Channel Implementation, WMS, HR & Payroll Systems, Power BI Reporting
- Oversaw application development and quality programs at Hibbett, ensuring alignment with business objectives.
- Directed testing for Oracle cloud migration projects, covering POS, XAdmin, Hiblink, XCenter, Relate, RelateCloudApps, Locate, and MMS, to enhance system performance.
- Drove POS application testing delivery and automation initiatives.
- Led testing of credit, debit, cash, check, store credit, gift card, and other payment transactions.
- Identified and implemented process improvements to enhance POS testing efficiency.
TECHNICAL TEST LEAD
Wipro Limited
Richfield, USA
09.2012 - 04.2015
- Client: Best Buy
- Project: Mobile Activation Platform (Canadian Carriers)
- Led testing efforts for the Best Buy Easy Activation Platform, ensuring thorough testing coverage and quality.
- Led web services testing of mobile activation platforms.
- Led Point-of-Sale testing to ensure seamless user experience.
- Coordinated defect resolution with developers and carriers to ensure timely issue resolution and adherence to project timelines.
- Gathered requirements and performed impact assessments to align testing with business objectives, enhancing testing relevance and effectiveness.
- Developed comprehensive test strategy, plan, and approach.
TECHNICAL TEST LEAD
Cognizant Technology Solutions
Chicago, USA
02.2012 - 08.2012
- Client: Walgreens
- Project: Loyalty Program Implementation, Retail & Mobile Point of Sale, eWIC Implementation
- Led testing efforts for software applications, ensuring adherence to quality and compliance standards, which enhanced overall project delivery.
- Designed test strategies and plans that aligned with project requirements, facilitating streamlined testing processes.
- Collaborated with cross-functional teams to identify and resolve technical issues, contributing to timely project milestones.
TECHNICAL TEST LEAD
Cognizant Technology Solutions
Chennai, India
02.2010 - 02.2012
- Client: Blockbuster
- Project: Blockbuster online portal Monthly Delivery
SR SOFTWARE QA ENGINEER
Global Scholar
03.2008 - 02.2010
- Project: Infinium, B2B, B2C
SOFTWARE ENGINEER
Marlabs Software Pvt Ltd
Bengaluru, India
01.2006 - 02.2008
- Project: BellSouth
Education
Bachelor's - Engineering
Sri Venkateswara University
India04-2004
Skills
- Quality assurance and planning
- Agile methodologies
- Process and project management
- Supply chain management
- Warehouse management systems
- Performance and process automation
- Oracle Xstore
- B2B and B2C strategies
- Client relationship management
- Stakeholder engagement and management
- Retail, Supply Chain, Telecom & Finance domain expertise
- Program and release management
- Test strategy and planning
- Continuous improvement initiatives
Personal Information
- Visa Status: Green Card Holder Valid till 04/2033
Certification
Certified Scrum Master (CSM) at Scrum Alliance, Certified Project Management Professional
Timeline
Delivery Manager - QA &E
Infosys Limited
06.2025 - Current
Program Manager - QA &E
Infosys Limited
06.2024 - 06.2025
Program Manager - QA&E
Infosys Limited
04.2020 - 06.2024
Senior Project Manager - QA&E
Infosys Limited
12.2019 - 03.2020
Senior Project Manager - QA&E
Infosys Limited
04.2018 - 11.2019
Project Manager - QA&E
Infosys Limited
10.2017 - 03.2018
Project Manager - QA&E
Infosys Limited
04.2015 - 09.2017
TECHNICAL TEST LEAD
Wipro Limited
09.2012 - 04.2015
TECHNICAL TEST LEAD
Cognizant Technology Solutions
02.2012 - 08.2012
TECHNICAL TEST LEAD
Cognizant Technology Solutions
02.2010 - 02.2012
SR SOFTWARE QA ENGINEER
Global Scholar
03.2008 - 02.2010
SOFTWARE ENGINEER
Marlabs Software Pvt Ltd
01.2006 - 02.2008
Bachelor's - Engineering
Sri Venkateswara University