Ravichandra Naraparaju
Summary
Experienced IT product management professional / Functional Analyst with a strong background in Agile and Scrum methodologies. Proficient in making critical decisions to streamline product development processes Expertise in digital solutions with cloud and SaaS frameworks. Extensive experience in Functional and Technical implementation of Underwriting Platform through FICO DMP Experience in fraud risk management (KYC/CIP/EDD) and compliance Management (OFAC, Patriot Act, CDD and WLF) Extensive Experience on end to end customer boarding implementation integrating Salesforce, CPQ and Docusign tools Experience in Core Banking Applications, Card payment systems, CRM Applications, Business Process Rules Management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Functional Analyst-Lead Solution Consultant
Fair Isaac
05.2022 - Current
- Serves as lead functional analyst on a premier client loan origination system implementation project with work orders exceeding one million annually
- Eliciting the clients' functional requirements and facilitating both the clients' and the in-house development teams to define, agree and progress the activities necessary across multiple workstreams covering the end-to-end development cycle.
- Co-ordinate with various business stake holders within the clients and FICO project team to analyze, document and prioritize business requirements to implement FICO's decision management platform.
- Partnered with Technical Architects, Developers, Quality Assurance, Project Management and other Stakeholders to ensure technical solutions aligned with stated requirements and business objectives
- Involved in migrating the legacy collections platform to Decision Management Platform. Defined business requirements document, Decision Requirements design document; configured decision flows, decision tables and decision trees.
- Led user story creation, backlog grooming, and acceptance criteria definition while partnering closely with cross-functional Scrum teams to deliver high-impact features.
Senior Business Analyst
SLK America
10.2011 - 05.2022
- IT Product Owner/Business Analyst, responsible for the solution, functional design of Merchant boarding, Underwriting, and Reg. Compliance portfolio consists of Salesforce, FICO DMP, and Actimize applications.
- Client: FIS Global (June 2012 to May 2022) Role: Product Owner
- Led the product domain strategy and quarterly roadmap for Merchant Boarding and Merchant Underwriting applications, ensuring customer commitments were met.
- Implemented a new digital merchant boarding platform by integrating Salesforce, CPQ, and Docusign tools, which significantly reduced the merchant onboarding process time.
- Designed an Automated Digital merchant underwriting Platform in FICO Decision Management Platform, enabling the auto decision process and reducing the underwriting process time from days to minutes.
- Revised underwriting rules for FICO DMP UK/US platforms to ensure compliance with Know Your Customer (KYC) and other governmental/industry regulations for new merchants.
- Collaborated with the DBA/Data Architect team to define data flow requirements for the applications.
- Defined Release and Sprint Goals, participated in Feature definition, prioritization, and Product Increment Planning sessions.
- Worked closely with the product manager and Business team to understand business objectives and requirements, translating them into user stories.
- Created and maintained various diagrams and use cases throughout the SDLC, including Business Use cases, System Use cases, Use Case diagrams, Flow Diagrams, Business Flow Diagrams, Activity diagrams, and Sequence diagrams.
- Developed system requirements for various Merchant Acquirer product offerings like Onboarding new Merchants, Transaction Processing, Transaction Reporting, Disputes, Chargebacks, and Retrievals.
- As a QA Lead for M&T Bank, I was responsible for understanding new requirements for Retail and Business Web banking Users, coordinating the testing process with various system owners, participating in daily Defect Tracking Meetings, and prioritizing defects. I was also responsible for analyzing, generating, estimating, and delivering Use Cases and Test plans within the constraints of time, cost, and quality, to the customer’s satisfaction.
- Client: M&T Bank (Oct 2011 to May 2012) Role: QA Lead
- Understanding new requirements for Retail and Business Web banking Users; Interacting with various system owners to coordinate the testing Process; Participating in Defect Tracking Meeting on a Daily Basis and prioritizing the defects; Responsible for analyzing, generating, estimating and delivering Use Cases and Test plans within the constraints of time, cost and quality, to the customer’s satisfaction
Senior Project Lead
Polaris Software Lab Limited
08.2006 - 09.2011
- IT Senior Project lead played various roles as QA Lead, Project Lead and Subject matter expert with various banking and financial clients. Led multiple projects from onshore managing offshore team and point of contact for project development and delivery.
- Client: Citi Private Bank (May 2009 to Sep 2011) Client: GE Financials (Aug 2008 to Apr 2009)
- Client: Arab National Bank (March 2007 to Aug 2008) Client: Citi Bank (August 2006 to March 2007)
- Preparing requirement specification documents on all the business functionalities and getting sign off from the client
- Provided functional knowledge to offshore team and make them write test scenarios and test cases
- Performed User Acceptance Testing and engaged in developing test cases, test scripts, executing the scripts on the Salesforce Platform.
- Responsible for analyzing and giving the Estimation for Monthly Releases enhancements.
Retail Banking- Branch Business Officer
YES Bank Limited
06.2005 - 08.2006
- Verification of account opening forms for KYC norms. Coordinate with the central processing center for any queries related to a/c opening, Account modification, and account closures.
Officer
ICICI Bank Limited
02.2004 - 06.2005
- Worked in the clearing department, which involves MICR Clearing, High-Value Clearing, Inter-Bank Clearing, Returns, Claims and tallying of branches and the final tally of RBI account.
Education
MS - Information Technology Management
Western Governors University
Masters in Business Administration -
Osmania University
Bachelors in Commerce -
Nagarjuna University
Skills
- Product Development
- Scaled Agile with SCRUM
- Risk and Reg Compliance
- Story Planning
- Project Scope
- Estimation
- Requirements Engineering
- End to End design
- Data and System Analysis
- Retail/Corporate Banking
- Risk Assessment
- Digital Transformation
- Scope & Gap Analysis
- Stake Holder Relationship Management
- Research and trend analysis
- Business process mapping
- Card Payments
Certification
- Certified Scrum Product Owner
- SAFE 4.0 Product Manager/Product Owner
- Salesforce Certified Administrator
- Salesforce Sales Cloud Consultant
- Salesforce Service Cloud Consultant
Personal Information
Title: Functional Analyst/ IT Product Manager (Certified - CSPO/SAFE PMPO)
Timeline
Functional Analyst-Lead Solution Consultant
Fair Isaac
05.2022 - Current
Senior Business Analyst
SLK America
10.2011 - 05.2022
Senior Project Lead
Polaris Software Lab Limited
08.2006 - 09.2011
Retail Banking- Branch Business Officer
YES Bank Limited
06.2005 - 08.2006
Officer
ICICI Bank Limited
02.2004 - 06.2005
MS - Information Technology Management
Western Governors University
Masters in Business Administration -
Osmania University
Bachelors in Commerce -
Nagarjuna University