Ravichandran Subbiah
Plano,TX
Summary
Dynamic administration professional with a proven track record at Siemens - Enlighted Inc., Global Technology Center, specializing in asset, security management and managing office space leasing. Achievements include enhancing team performance by 30% through effective vendor relations and event management. Strong capabilities in fostering customer relationships and problem-solving ensure operational excellence and stakeholder satisfaction. Career goals include leveraging extensive administrative skills to drive organizational success further.
Overview
15
15
years of professional experience
Work History
Administration and Facility - Manager
Enlighted Inc., Global Technology Center (Siemens)
Chennai, Tamil Nadu, India
11.2021 - 05.2022
- Responsible for handling office property rentals, created and reviewed lease agreements, and coordinated maintenance efforts effectively.
- Maintaining a comprehensive asset register for IT systems including details like asset description, location, purchase date, serial number, and condition.
- Conducting regular physical asset verifications to ensure accuracy of asset records.
- Ensure adherence to company policies and relevant legal regulations.
- Oversee administrative budgets, track expenses, and ensure cost-effective operations.
- Develop, implement, and enforce administrative policies and procedures to maintain compliance.
- Maintain accurate and organized records, filing systems, and documentation.
- Manage new employee onboarding processes and departing employee exit procedures.
- Travel Desk and Event Management Booking of the Hotels Rooms for the Guest
- Transport Management Issuing of purchase orders for new vehicles according to company policy
- Identifying and selection of transporters; negotiating and finalizing contracts with transporters
Assistant Manager Administration & Infrastructure
AD2PRO MEDIA SOLUTIONS LIMITED (Deloitte)
Chennai, Tamil Nadu, India
02.2013 - 11.2020
- Allocated asset codes, verified assets annually, and prepared detailed asset statements.
- Planned, purchased, and maintained office assets to ensure operational efficiency.
- Identified and installed security agencies, prepared monthly Management Information System reports.
- Approved factory security layouts for deploying security personnel.
- Coordinated office space management, including seating arrangements for various departments.
- Interacted with government officials to secure administrative approvals.
- Managed and maintained office premises and equipment, ensuring optimal functionality.
- Oversaw storeroom operations and tracked attendance for contract staff, maintaining accurate records.
- Prepared monthly and yearly reports for administrative activities and budget planning.
- Supervised facilities management activities, including housekeeping, infrastructure planning, security, and vendor contract negotiations.
Administration Executive
MAHINDRA & MAHINDRA FINANCIAL SERVICE LTD
Chennai, Tamil Nadu, India
08.2012 - 02.2013
- Managed general administration and facilities management, ensuring smooth operations across office.
- Led front office management, customer service, sales coordination, and client relationship initiatives, enhancing overall client satisfaction and operational efficiency.
- Oversaw canteen setup and operations, demonstrating strong planning, execution skills, and adaptability to new business and functional processes.
Sr. CSE(Customer Service Executive)
Pride Technologies
Chennai, Tamil Nadu, India
10.2009 - 01.2012
- Investigating customer issues, resolving complaints in a timely manner, and providing appropriate solutions.
- Processing policy modifications, including address changes, coverage adjustments, and beneficiary updates.
- Assisting customers with filing claims, providing status updates, and guiding them through the claims process.
CSE (Customer Service Executive)
LE ROYAL TECH SUPPORTS (P) LTD (BPO service)
Chennai, Tamil Nadu
11.2007 - 10.2009
- Answering customer calls, emails, and live chat inquiries, addressing concerns, and providing product information.
- Investigating and resolving customer complaints in a timely manner, ensuring customer satisfaction.
- Processing customer orders accurately and efficiently.
Education
Master Of Business Administration -
National Institute Of Business Management
ChennaiBachelor Business Administration -
University Of Madras
Diploma In Hotel management -
American Hotel & Lodging Association, Canan School of catering and hotel management
ChennaiHigher Secondary School -
Ramakrishana Matriculation
ChennaiSkills
- Asset Management
- Budget Management
- Policy Implementation
- Office Operations
- Record Keeping
- Security management
- Communication Management
- Travel & Accommodation
- Onboarding and Offboarding
- Event Management
- Compliance Management
- Project Management
- Vendor Management
- Agreement management
- Canteen and food supply management
- People management
- Maintenance and repair follow-up
- Team performance improvement
- Customer relations
- Expert problem solving
- Ticketing & Visa Processing
- Team collaboration
Professional Expertise
- Facility Start-up, Expansion, Modification & Maintenance
- Space Planning, Multi-site Property Management
- 24/7 Service Delivery, SLA Mgmt., Cost Optimization Budgeting, P&L, Cost Saving Initiatives
- General Admin., Human Capital Management, Training
- Contracts & Agreements, Vendor Development, Procurement
- Client Retention/ Relationship Management
- Office Administration/ Housekeeping
- Best Practices Implementation
- Security Services, Risk & Compliance
Recognition and Appreciations
- Received Appreciation and cash award from the Founder of the Company Ad2pro Global Creative Solutions private Limited.
- Recognized with Spot Award for new cost cutting initiatives taken during the FY 2017-18
- Received Excellence Award for Introducing Internal software for Admin Ticketing for monitoring the work across locations.
Disclaimer
I hereby declare that all the information furnished above is true and genuine to the best of my knowledge.
Timeline
Administration and Facility - Manager
Enlighted Inc., Global Technology Center (Siemens)
11.2021 - 05.2022
Assistant Manager Administration & Infrastructure
AD2PRO MEDIA SOLUTIONS LIMITED (Deloitte)
02.2013 - 11.2020
Administration Executive
MAHINDRA & MAHINDRA FINANCIAL SERVICE LTD
08.2012 - 02.2013
Sr. CSE(Customer Service Executive)
Pride Technologies
10.2009 - 01.2012
CSE (Customer Service Executive)
LE ROYAL TECH SUPPORTS (P) LTD (BPO service)
11.2007 - 10.2009
Master Of Business Administration -
National Institute Of Business Management
Bachelor Business Administration -
University Of Madras
Diploma In Hotel management -
American Hotel & Lodging Association, Canan School of catering and hotel management
Higher Secondary School -
Ramakrishana Matriculation
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