Ravikiran kollu
Summary
Sr Technical Lead with a proven track record at T-Mobile USA Inc., driving application performance improvements and leading cross-functional teams. Expert in microservices architecture and business analysis, delivering tailored solutions that exceed expectations. Adept at project management and mentoring, with a strong focus on achieving impactful results through innovative technical strategies.
Overview
10
10
years of professional experience
Work History
Sr Technical Lead/ Analyst
T-Mobile USA Inc. |HCL America
10.2022 - Current
- Designed scalable solutions that improved application performance by 30% across Assisted and Digital channels.
- Led cross-functional teams in developing APIs for seamless interaction across multiple domains.
- Managed project timelines to deliver technical solutions on schedule, exceeding stakeholder expectations.
- Conducted thorough analysis of customer requirements to provide tailored technical solutions.
- Developed end-to-end flow diagrams using PlantUML and detailed documentation to enhance workflows.
- Collaborated with architects and external leads to integrate billing, payments, and customer systems.
Solution Designer
Spry Info Solutions Inc
03.2017 - 10.2022
- Maintained current knowledge of industry trends and emerging solution design techniques.
- Reduced project costs by streamlining processes with efficient solution design methodologies.
- Collaborated with business and product owners to gather requirements and develop tailored solutions.
- Troubleshot issues using Splunk queries while providing technical support to development team.
- Created end-to-end functional flow diagrams with PlantUML to enhance process efficiency.
- Developed comprehensive Swagger documentation and adhered to Clearwater standards for API specifications.
Linux Administrator
JNIT Technologies
10.2016 - 02.2017
- Conducted comprehensive requirement analyses with Project Managers and Team Leads for server migrations.
- Performed upgrades, installations, configurations, and administration of Linux servers.
- Coordinated with Application teams to address performance and upgrade issues.
- Monitored ESXi hosts and vCenter Server, resolving critical alerts promptly.
- Executed installation of patches and packages in Linux/Unix environments.
- Installed, configured, upgraded, and administered PowerPath software on Windows and Linux servers.
- Developed Cron jobs to automate administrative tasks including file management and backups.
- Troubleshoot critical hardware/software issues and managed day-to-day user support tickets.
System Administrator
Jonam Systems Inc
04.2015 - 09.2016
- Installed, configured, and managed various Linux distributions including RHEL 5, 6, 7, CentOS, and Ubuntu.
- Conducted system performance tuning to mitigate excessive memory usage and CPU drain.
- Troubleshot network and security issues using tools such as iptables, TCP dump, and NMAP.
- Administered network security for Linux systems and upgraded server memory across multiple VMs.
- Developed automated solutions with scripting languages like shell and bash to streamline processes.
- Possessed strong knowledge of protocols including HTTP, DHCP, DNS, SSL/TLS, firewalls, and iptables.
- Documented detailed build configurations, procedures, schedules, and change histories for releases.
Education
Master of Digital Sciences -
Kent State University
Kent, OH12-2015
Bachelor of Technology - Electronics And Communications Engineering
JNTU Hyderabad
Hyderabad04-2011
Skills
- Business analysis
- Team mentoring
- Microservices architecture
- Requirements analysis
- Systems development lifecycle management
- Agile methodology
- Project management
- Cost-benefit analyses
- Technical analysis
- Requirements gathering
Timeline
Sr Technical Lead/ Analyst
T-Mobile USA Inc. |HCL America
10.2022 - Current
Solution Designer
Spry Info Solutions Inc
03.2017 - 10.2022
Linux Administrator
JNIT Technologies
10.2016 - 02.2017
System Administrator
Jonam Systems Inc
04.2015 - 09.2016
Master of Digital Sciences -
Kent State University
Bachelor of Technology - Electronics And Communications Engineering
JNTU Hyderabad
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