Microsoft Office
Ravin Alaniz
Lead Assistant Manager
Mount Pleasant,MI
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
5
5
years of professional experience
Work History
Lead Assistant Manager
Speedway Gas Station
Mount Pleasant, MI
12.2020 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Initiated timely response to emails, voicemails and written correspondence.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Monitored security and handled incidents calmly.
Factory Worker
KTH Industries
Saint Paris, OH
01.2020 - 06.2020
- Operated 2 machines proficiently and in compliance to safety standards.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards, including lock out- tag out and clean floors.
Assistant Manager
Next Door Food Store
Mount Pleasant , MI
06.2013 - 05.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
Education
High School Diploma -
Odyssey High School
Mount Pleasant 06.2013 - 06.2013
Certification - Business Administration
Career Quest Learning Center
Mount Pleasant, MI 02.2021 - Current
Skills
Recruiting and interviewing
Employee performance evaluations
Consulting
Staff Management
Cost Control
Google Drive
Employee scheduling
Sales growth
Staff supervision
Microsoft Office
Computer skills
Verbal and written communication
Self-motivated professional
Flexible & Adaptable
Excellent work ethic
Software
Timeline
Certification - Business Administration
Career Quest Learning Center
02.2021 - Current
Lead Assistant Manager
Speedway Gas Station
12.2020 - Current
Factory Worker
KTH Industries
01.2020 - 06.2020
Assistant Manager
Next Door Food Store
06.2013 - 05.2017
High School Diploma -
Odyssey High School
06.2013 - 06.2013