Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ravin Boches

Fullerton,CA

Summary

Experienced veterinary technician with strong leadership and problem-solving skills dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.



Overview

17
17
years of professional experience

Work History

Veterinary Technician Manager

VCA Yorba Regional Animal Hospital
10.2007 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Created schedules for employees.
  • Streamlined workflow through efficient delegation of tasks among veterinary technicians, enhancing overall clinic productivity.
  • Managed scheduling logistics within clinic to ensure appropriate coverage and minimized wait times for clients.
  • Conducted employee reviews and staff meetings.
  • Acted as resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
  • Promoted culture of continuous improvement by actively participating in continuing education opportunities relevant to field of veterinary medicine.
  • Proactively identified areas for process improvement within clinic and presented recommendations to leadership for consideration.
  • Mentored junior veterinary technicians in developing their skills, fostering supportive learning environment within team.
  • Evaluated staff performance regularly, providing constructive feedback and recognition of achievements, fostering culture of professional growth.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Veterinary Technician Assistant

Sunnycrest Animal Care Center
10.2006 - 10.2007
  • Maintained accurate pharmacy records and controlled drug, anesthesia, fecal, and heartworm test logs.
  • Assisted veterinarian during medical and surgical procedures.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Assisted with induction of anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
  • Administered prescribed injectable controlled substances, tranquilizers and sedatives, as well as vaccines and medications.
  • Positioned animals for diagnostic imaging.
  • Placed endotracheal tube to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
  • Monitored patient's vitals while under anesthesia.
  • Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
  • Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
  • Improved patient care by assisting veterinarians in administering treatments and medications.
  • Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.

Education

Veterinary Technology

Veterinary Allied Staff Education
Dixon, Ca
08.2012

Skills

    Excellent communication

    • Attention to detail
    • Great customer service
    • Motivated
    • Team leadership and supervision
    • Staff Training and Development
      • Organizational and Planning Skills
      • Scheduling and Time Management
      • Emergency medicine proficiency
      • Advanced Surgical Assistance
      • Veterinary office administration

Timeline

Veterinary Technician Manager

VCA Yorba Regional Animal Hospital
10.2007 - Current

Veterinary Technician Assistant

Sunnycrest Animal Care Center
10.2006 - 10.2007

Veterinary Technology

Veterinary Allied Staff Education
Ravin Boches