Ravin Boches
Fullerton,CA
Summary
Experienced veterinary technician with strong leadership and problem-solving skills dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Veterinary Technician Manager
VCA Yorba Regional Animal Hospital
8290 E. Crystal Dr. Anaheim Ca, 92807
10.2007 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Created schedules for employees.
- Streamlined workflow through efficient delegation of tasks among veterinary technicians, enhancing overall clinic productivity.
- Managed scheduling logistics within clinic to ensure appropriate coverage and minimized wait times for clients.
- Conducted employee reviews and staff meetings.
- Acted as resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
- Promoted culture of continuous improvement by actively participating in continuing education opportunities relevant to field of veterinary medicine.
- Proactively identified areas for process improvement within clinic and presented recommendations to leadership for consideration.
- Mentored junior veterinary technicians in developing their skills, fostering supportive learning environment within team.
- Evaluated staff performance regularly, providing constructive feedback and recognition of achievements, fostering culture of professional growth.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Veterinary Technician Assistant
Sunnycrest Animal Care Center
951 W. Bastanchury Rd.
10.2006 - 10.2007
- Maintained accurate pharmacy records and controlled drug, anesthesia, fecal, and heartworm test logs.
- Assisted veterinarian during medical and surgical procedures.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Assisted with induction of anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
- Administered prescribed injectable controlled substances, tranquilizers and sedatives, as well as vaccines and medications.
- Positioned animals for diagnostic imaging.
- Placed endotracheal tube to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
- Monitored patient's vitals while under anesthesia.
- Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
- Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
- Improved patient care by assisting veterinarians in administering treatments and medications.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
Education
Veterinary Technology
Veterinary Allied Staff Education
Dixon, Ca08.2012
Skills
- Attention to detail
- Great customer service
- Motivated
- Team leadership and supervision
- Staff Training and Development
- Organizational and Planning Skills
- Scheduling and Time Management
- Emergency medicine proficiency
- Advanced Surgical Assistance
- Veterinary office administration
Excellent communication
Timeline
Veterinary Technician Manager
VCA Yorba Regional Animal Hospital
10.2007 - Current
Veterinary Technician Assistant
Sunnycrest Animal Care Center
10.2006 - 10.2007
Veterinary Technology
Veterinary Allied Staff Education