Ravin Griffin
Augusta,Georgia
Summary
Motivated and professional individual with extensive experience in customer service, sales, and administrative tasks. Seeking a position that leverages my strong background in customer service. Recognized for efficiently managing transactions and maintaining an organized work environment. Proven problem-solving skills and a track record of consistently delivering excellent customer service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Esthetique Beauty Supply
Evans, GA
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided customer support through phone for product inquiries.
Cashier Floor Supervisor
Pet Supplies Plus
Goose Creek, SC
04.2022 - 07.2022
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
Customer Service / To-Go specialist
Cracker Barrel
North Charleston, SC
12.2021 - 03.2022
- Managed reservations accurately.
- Ensured immediate attention to any dissatisfaction.
Cashier / Team Member
Arby’s
North Charleston, SC
06.2020 - 03.2021
- Enhanced overall customer satisfaction.
- Supported and guided the order completion process.
Customer Service / Cashier
Lowes Foods
Hanahan, SC
12.2019 - 04.2020
- Maintained high standards in customer service and transaction accuracy.
- Effectively managed customer inquiries and provided resolutions via phone and face-to-face interactions.
Cashier / Team Member
McDonald’s
Goose Creek, SC
02.2018 - 08.2019
- Processed drive-thru customer orders efficiently.
- Managed order payment activities to ensure smooth operations.
- Deliver assistance to customers both face-to-face and over calls.
Education
East Georgia College
Augusta, GAHigh School Diploma -
Goose Creek High School
Goose Creek, SC05.2022
Skills
- Great in research and problem-solving strategies
- Ability to learn and adjust quickly
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Listening
- Multi-tasking
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
Communication
- Able to provide Great Customer Service.
- Great in research and problem-solving strategies.
Timeline
Sales Associate
Esthetique Beauty Supply
09.2023 - 01.2024
Cashier Floor Supervisor
Pet Supplies Plus
04.2022 - 07.2022
Customer Service / To-Go specialist
Cracker Barrel
12.2021 - 03.2022
Cashier / Team Member
Arby’s
06.2020 - 03.2021
Customer Service / Cashier
Lowes Foods
12.2019 - 04.2020
Cashier / Team Member
McDonald’s
02.2018 - 08.2019
East Georgia College
High School Diploma -
Goose Creek High School