Ravin Guzman
Norwalk,CA
Summary
Proven customer service and cash handling expert, adept at creating memorable first impressions and efficiently managing transactions. At The Dog Lounge, excelled in streamlining the check-in process and maintaining a professional environment, showcasing problem-solving skills and team collaboration. Enhanced customer satisfaction and operational efficiency through effective scheduling and communication. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
The Dogg Lounge
02.2024 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cashier
Bay Poke
07.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Psychology
Cerritos College
Norwalk, CA05.2025
High School Diploma -
John Glenn High School
Norwalk, CA05.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Telephone Etiquette
- Scheduling
- Team Collaboration
- Verbal and written communication
Timeline
Front Desk Receptionist
The Dogg Lounge
02.2024 - Current
Cashier
Bay Poke
07.2023 - 04.2024
Associate of Science - Psychology
Cerritos College
High School Diploma -
John Glenn High School
Similar Profiles
Christina ClarkeChristina Clarke
Salon Owner/Operator at In The Dogg House Grooming SpaSalon Owner/Operator at In The Dogg House Grooming Spa
Gabrielle JanesGabrielle Janes
Gym Internship at Devil Dogg Strength & ConditioningGym Internship at Devil Dogg Strength & Conditioning
Marilu MarcqMarilu Marcq
Manager at Barrio DoggManager at Barrio Dogg