Ravin Ibraham
Toledo,OH
Summary
Results-driven professional with strong leadership style, utilizing independent decision-making skills and sound judgment to consistently make a positive impact on company success. Approaches tasks with a positive attitude and is always willing to take on additional responsibilities to meet team goals. Possesses strong problem-solving abilities, a willingness to learn, and excellent communication skills. Thrives on tackling new challenges and is dedicated to advancing organizational objectives with enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with the ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills, bringing a positive attitude and a commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Retail Manager
Toledo Zoo & Aquarium
Toledo, OH
09.2022 - Current
- Oversees store operations, including opening and closing procedures, drawer management, and safety compliance.
- Established routines for maintaining tidy, well-stocked, and visually attractive stores.
- Creating weekly schedules factoring in events, weather patterns, projected attendance rates, and budget analysis.
- Handles and monitors payable amounts and collections for contracted vendors.
- Optimized staff retention through effective communication and goal-oriented support.
- Offering hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversees employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Conducts performance evaluations and provide constructive feedback to employees.
- Assists in recruiting, hiring and training of team members.
- Enhanced visual appeal of displays to boost event-related and day to day sales.
Merchandise Supervisor
Toledo Zoo & Aquarium
Toledo, OH
10.2021 - 09.2022
- Trained new employees on zoo policies, procedures, and in store sales techniques to enhance their performance and guest experiences.
- Collaborated with management to develop sales goals and strategies.
- Cross-training employees at all locations, enhancing team flexibility and ensuring coverage during absences or peak periods.
- Generating weekly schedules, monitoring revenue vs. payroll, while taking guest attendance into consideration.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
Line Cook
Byblos
Toledo, OH
02.2015 - 04.2020
- Prepared multiple dine in and take-out orders simultaneously during rush hours
- Set up dish, cooking, and waitress stations before opening
- Answer the phone and take orders, reservations, and catering plans
Retail Associate
Sally Beauty Supply And Equipment
Toledo, OH
03.2016 - 01.2017
- Greeted customers, helped locate merchandise and straightened and faced product.
- Helped customers complete purchases, locate items and join reward programs.
- Set up display walls and racks for merchandise
- maintained a clean store
- Short beauty consults
Education
GED -
Phoenix Academy Community School
Toledo, OH06.2015
Skills
- Customer service and interactions
- Store operations
- Visual merchandising
- Team Training and staff management
- Leadership development
- Process and procedure development
- Employee scheduling
- Staff recruitment
- Decision-making
Timeline
Retail Manager
Toledo Zoo & Aquarium
09.2022 - Current
Merchandise Supervisor
Toledo Zoo & Aquarium
10.2021 - 09.2022
Retail Associate
Sally Beauty Supply And Equipment
03.2016 - 01.2017
Line Cook
Byblos
02.2015 - 04.2020
GED -
Phoenix Academy Community School