Technical Project Manager with a robust history at Tata Consultancy Services Limited, showcasing expertise in cloud computing and vendor management. Spearheaded major migrations and upgrades, demonstrating exceptional project management and strategic planning skills. Proven track record in enhancing system efficiency and delivering complex IT infrastructure projects with agility and precision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Project Manager
Tata Consultancy Services Limited
Bloomington
10.2019 - Current
Provide technology inputs and technical leadership for the design, development and delivery of products and services
Architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization
Handled project’s for O365 migration, Skype to Teams migration, setting up Green Field site, Network Upgrade, WiFi implementation for sites, SDWAN implementation for sites, SAP Upgrade, Lifecycle of servers and Network Projects
Extensively used Azure DevOps tools for Managing the small work
Communicate with stakeholders/Business and build applications to meet project needs
Communication within the internal teams like operations, IT and make them clear on their queries for resolving issues
Lead the technical implementation and functions as a point of escalation for the resolution of technical matters
Identify technical risks and plan contingency/mitigation actions
Plan project deliverables and monitor progress against plan
Liaise with client and internal teams to identify routine issues and keep stakeholders update on project
Ensure verification of deliverables per quality assurance plans and ensure the delivered solution meets technical specifications and design requirements
Create and manage the architectural diagrams and plans
Understand the overriding goals of the project and convey project requirement to the other team members
Serve as the interface between the project manager and those who execute the project
Conduct Peer reviews and lead reviews before implementation
Communicate technical issues and decision made to the Project Manager and the sponsor
Conduct Project risk identification and mitigation action planning with the Project Manager
Architect
Tata Consultancy Services Limited
Bloomington
10.2014 - 10.2019
Provide technology inputs and technical leadership for the design, development, delivery of products and services
Architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization
Extensive operations experience in Linux by setting up Veritas Cluster for Tibco and Boomi Application
Worked on Projects based on Business requirements, change Management, Problem Management & Troubleshooting the built environment
Managing and delivering Virtual server builds both Windows and Linux
Performing DR exercise for the application which are hosted in VMware using SRM replication
Setting up Automated backups and services in Monitoring tool
Keeping up to date on best practices in cloud computing
Data Center Engineer & HPC System Administrator
Tata Consultancy Services Limited
Troy
11.2012 - 10.2014
Trouble shoot servers, switches, and client systems, install operating systems, installation of blade servers client machines, set up remote desk tops, upgrade systems, fiber channel switches, workstation builds and repairs
Provided technical support for internal customers
Maintain all of the test equipment needed in the proof of concept(POC) environment
Provided infrastructure solutions for the customers in the Data Center environment
Reply to and answer help desk tickets
Delivered excellence in customer service through situational analysis and timely resolve of escalating problems
Storage array configurations
Racked and cabled all equipment for enclosures
Worked in Projects for storage deployment, 2012 & 2013 refresh in Data center and Data Migration
HPC System Administrator
Tata Consultancy Services Limited
Chennai
04.2011 - 11.2012
Managing all Unix physical servers which are part of the HPC Cluster
Troubleshooting of Unix operating system related issues and provide the root cause and solutions
Maintenance of Gold build images and clones for SUSE Linux
Defining the server hardware which is available in the GM hosting Technology roadmap in the core and deprecated categories
By using LSF need to monitor and maintain the efficiency of the Jobs being submitted
Using CMU, XCAT to install OS in all the servers
Experience in providing the L2 & L3 support for Trouble shooting and Performance Tuning for servers
Configure Host name, user/Mang/utility/BuR IP addresses accordingly
Configure the network services (DNS, NTP, NIS, Send mail/Postfix)
Perform TSS Scan as per GM GBD and get it approved from Security team
Install required RPM / packages and tuning kernel Parameters for ADS/Apps team
Configure required OS parameters for ADS team/ DBA team
Coordinate with network team for Physical server cabling / racking
Registering hostname in the IPAM site and ROARS request for IP’s with HP team
Coordinate with vendor / Onsite team for ILO configuration for remote server access
Configure Hardware RAID 1+0 for internal disks as per GM standard
Install HPOM monitoring tool and get certificate registered with tools team
Experience in ITIL policies for Incident and Change Management
Hardware: HP Proliant BL460c, BL220, BL280,WS460, IBM HS22, x240,x3650,x3550, DSC37000 storage, Dell R620, Data Direct Network Storage, Cisco 4948 Switch
Operating System: Suse Linux Enterprise Server 10.4/11.2
Special Software: LSF, CMU , XCAT, GPFS
System Administrator (Solaris)
Wipro Technologies Ltd
Chennai
11.2009 - 03.2011
Troubleshooting Boot related problems
Scheduling jobs using Crontab and at
User administration and setting up environments
Providing backup, restoration and recovery
Performance Monitoring
Maintaining System Security
Performing Mount and Unmount
Installing Packages and Patches
Knowledge in Telnet and FTP
Knowledge in RAID Volume Exposure using solaris volume manager
Configuring AutoFS, SwapFS file system
Veritas Volume Manager Skills: Implementation & Managing of RAID levels like 0, 1, 5 using VERITAS Volume Manager
Creating, Resizing, Restarting, Recovering, and Removing the Volumes
Creating, mounting, and maintenance of Veritas File Systems (VxFS) on all layout methods
Online Backing Up Volumes Using Mirrors, and Snapshots
Online relayout for reconfigure the layout and conversion between layouts
Hardware: Ultra Spark 10 workstation, Sun Enterprise 250 server
Operating Systems: Solaris 9 & 10, AIX, HP-UX
Networking: NFS, AutoFS, CacheFS
Database: Oracle
Packages: MS-Office 97/2003/XP
Project Engineer
CITI Technology Services Limited
12.2007 - 11.2009
Installation and configuration of BMC Patrol agent based monitoring for database servers
Database monitoring configuration for MSSQL, Oracle and Sybase servers
Analyzing the past issues and bringing possible, implement able solutions, keeping in view the business security process
Liaise with BMC Support for custom monitoring request, complex and unknown issues
Configuring the monitors with required threshold values for various Operating systems
Maintenance and troubleshooting of Patrol agents and Console server
Applying blackout for monitors during maintenance period
Daily health check and performance tuning
Documenting, tracking, & communicating test plans, test results, analysis, & unresolved problems