Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Accomplishments
Timeline
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RAVI S PAPPU

Hockessin,DE

Summary

Experienced Pharmacy Manager with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry. Committed to providing quality pharmaceutical care as an essential link in disease management.

Overview

1
1
Certification
25
25
years of professional experience

Work History

Pharmacy Manager

Walmart
New Castle, DE
12.2022 - Current
  • Directed daily pharmacy operations, balancing workflow, staffing, and patient service priorities.
  • Supervised pharmacists and technicians, providing coaching, scheduling support, and performance feedback.
  • Managed inventory control, including ordering, returns, and controlled substance accountability.
  • Strengthened patient consultation service for medication use, adherence, and safety concerns.
  • Reviewed prescriptions for accuracy, drug interactions, and proper clinical documentation.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
  • Ensured compliance with state, federal, DEA, and HIPAA requirements across dispensing activities.

Clinical Consultant

New Castle Rx (LTC Pharmacy)
New Castle, DE
02.2018 - 12.2022
  • Consulted with prescribers and facility staff to resolve order discrepancies and support timely interventions.
  • Reviewed medication regimens for residents, identifying therapy conflicts and recommending safer alternatives.
  • Monitored drug utilization patterns to improve formulary compliance and medication safety.
  • Documented clinical recommendations clearly to support care coordination and regulatory compliance.
  • Collaborated with multidisciplinary teams to optimize patient care and streamline processes.
  • Compound extemporaneous prescriptions of physicians by following accepted professional standards

Pharmacy Manager

Rite Aid
800 west 4th st
04.2010 - 02.2018
  • Worked as a Pharmacy Manager with Rite Aid.
  • Active involvement as a Certified Immunizing Pharmacist.
  • Managed drug and supply inventories
  • Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Closely monitored department performance metrics.
  • Partnered with management team to develop and implement in-store programs to increase sales.
  • Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
  • Hosted 10 successful annual healthcare education and flu clinics.
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.

Pharmacy Manager

Rite Aid
Brewer Maine
10.2004 - 04.2010
  • Maine - Working as a Pharmacy Manager with Rite Aid.
  • Active.
  • involvement in Rite Aid programs as a Certified Immunizing Pharmacist & Team co-lead for the Cultural Change Committee (CCC).

Staff Pharmacist

Rite Aid
Bar Harbor Maine
03.2004 - 10.2004
  • Maine - Working as a Pharmacist with Rite Aid.
  • Responsible for filling prescriptions, counseling customers on their medications, supervising technicians and maintaining cordial relations with other healthcare professionals 
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.

Pharmacist Intern

Rite Aid
Bangor Maine
09.2002 - 03.2004
  • Pharmacist Intern with Rite Aid.
  • Responsible for filling prescriptions and counseling patients under the supervision of pharmacist.

Graduate Teaching Assistant

University Of Rhode Island
Rhode Island
09.2001 - 12.2001
  • Handled laboratory for chemistry, gave pre laboratory talks, designed and evaluated examinations for undergraduate students.

Summer Intern

Glaxo Smith Kline Consumer Healthcare
Parsippany, NJ
06.2001 - 08.2001
  • Glaxo Smith Kline Consumer Healthcare - Worked as summer intern at Glaxo.
  • Smith Kline consumer healthcare in Parsippany, NJ.
  • Project titled “Moisture Interaction.
  • with Pharmaceutical Polymer film coatings”.
  • Performed moisture interaction analysis of three polymeric film coating excepients using Dynamic Vapor Sorption Technology (DVS-200).

Education

M.S. - Pharmaceutical Sciences

University of Rhode Island
Kingston, RI
2002

Bachelor of Science - Pharmacy

University of Berhampur
India
2000

Advanced Analytical Chemistry, Manufacturing Pharmacy, Advanced Physical Pharmacy, Advanced Pharmacokinetics, Statistics, Physical Chemistry, Legal Environment in Health Administration, Lab Safety -

Skills

  • Motivated self-starter
  • Flexibility in scheduling
  • Conflict resolution ability
  • IV Admixtures
  • In good standing with the ME,NH, DE,VA Board of Pharmacy
  • Retail pharmacy procedure knowledge

Additional Information

  • Licenses: Certified Immunizing Pharmacist in Maine and Delaware. Licensed Pharmacist in the states of Maine ,New Hampshire, Virginia, Delaware.

Certification

  • Immunization certified
  • CPR certification

Accomplishments

Selected for top talent management at Rite Aid

 Mentored other pharmacy managers in collaboration with district managers

Completed Leaders of future and Leaders Essential courses which helped me prepare for field leader positions

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Timeline

Pharmacy Manager

Walmart
12.2022 - Current

Clinical Consultant

New Castle Rx (LTC Pharmacy)
02.2018 - 12.2022

Pharmacy Manager

Rite Aid
04.2010 - 02.2018

Pharmacy Manager

Rite Aid
10.2004 - 04.2010

Staff Pharmacist

Rite Aid
03.2004 - 10.2004

Pharmacist Intern

Rite Aid
09.2002 - 03.2004

Graduate Teaching Assistant

University Of Rhode Island
09.2001 - 12.2001

Summer Intern

Glaxo Smith Kline Consumer Healthcare
06.2001 - 08.2001

Advanced Analytical Chemistry, Manufacturing Pharmacy, Advanced Physical Pharmacy, Advanced Pharmacokinetics, Statistics, Physical Chemistry, Legal Environment in Health Administration, Lab Safety -

Bachelor of Science - Pharmacy

University of Berhampur

M.S. - Pharmaceutical Sciences

University of Rhode Island