Ravishankar Ponnusamy
Chicago,IL
Summary
Seasoned trade support analyst with 16 years supporting electronic trading systems and front-office operations across asset classes. Performs market activity monitoring, diagnoses operational issues, and manages release testing and validation activities. Produces trade reporting that increases operational accuracy and speeds incident resolution.
Overview
22
22
years of professional experience
Work History
Trade Support Analyst, Electronic Trading Technology
Citadel LLC
12.2017 - Current
- Certified, configured, and deployed fix trading connections to support electronic order execution with investment banks and exchanges across stocks, futures, options, and forex.
- Monitored and maintained trading systems and electronic trade connections to ensure continuous trading availability.
- Collected requirements for new front-office features and enhancements from traders and portfolio managers.
- Worked with development teams to share requirement details and set priorities.
- Facilitated implementation by delivering information, conducting user acceptance testing, and coordinating release planning.
- Configured features in production, coordinated rollout to business users, and supported user verification against expectations.
- Performed system testing for new software releases and updates to confirm expected functionality.
- Built scripts for live and historical trade data reports supporting transaction cost analysis, trade venue review, and volume analysis.
- Coordinated with traders, operations, and compliance on trade issues.
- Developed and implemented processes to streamline trade operations and reduce errors.
- Identified and addressed process improvement areas to enhance operational efficiency.
Manager TRM, Business Response team
Sapient Corporation
10.2011 - 12.2017
- Collected requirements for new front-office features and enhancements from traders and portfolio managers.
- Configured production features, planned software releases, and coordinated rollout for business users to validate requirements.
- Worked with development teams to review requirement details and set priorities.
- Facilitated implementation by sharing information and assisting with user acceptance testing.
- Performed system testing for new application releases and updates to confirm expected system behavior.
- Monitored, troubleshot, and maintained trading systems and electronic trade connections to ensure uninterrupted trading operations.
- Developed scripts to generate live and historical trade data reports for transaction cost, venue, and volume analysis.
- Designed and coded in C/C++, then completed unit testing and integration testing for FIX trading engine.
Senior Developer & Track lead – Viewpoint
Sapient Corporation
05.2010 - 09.2011
- Built Viewpoint pre-trading analysis application for live and historical stock data, corporate event tracking, stock document management, live news monitoring, contact management with rating system, and portfolio finance management.
- Collaborated with team of eight to deliver robust software solutions.
- Facilitated requirements analysis and contributed to high-level design.
- Executed unit testing, integration testing, and provided maintenance support post-delivery.
- Worked with C++, Boost, STL, SQL, Sybase, Unix, and Perl.
- Used GDB, ClearCase, Valgrind, and Grind tools for debugging and code support.
- Worked with Data Hub Cache, Services Framework, Alpha League, and Reuters services development frameworks.
Senior Developer – Development of supplementary services on softswitch
Nokia Siemens Networks
10.2008 - 05.2010
- The purpose of the project is to develop IP-based voice services and business services for the carrier grade softswitch, which is an integral part of next generation networks (NGN) solutions, typically deployed in carrier networks. This enables service providers to deliver IP-based voice services, business services and SIP based multimedia applications.
- Developed and maintained critical software features to ensure reliable operation and meet service provider needs.
- Conducted requirements study, estimated effort, and designed software architecture to align with project objectives.
- Developed software (using agile methodology) and automation test scripts for unit & integration testing
- Analyzed performance of multiple subsystems to identify bottlenecks and enhance system efficiency.
- TISPLAN terminating identification presentation / restriction, SIP conference package service, Busy override business application, audio codec profiling
Technical Lead – Development of integrated services access feature over H.323 on IP-PBX
Wipro technologies
09.2004 - 10.2008
- Facilitated migration of Integrated Services Access (ISA) feature on IP-PBX from TDM to VoIP domain, enhancing service accessibility.
- Contributed to requirements study, system analysis, and high-level design to ensure alignment with project goals.
- Partnered with team of four to develop software solutions, improving overall project delivery.
- Performed unit testing and integration testing.
- Coordinated live production issue investigation and troubleshooting from Toronto, Canada.
Education
Bachelor of Engineering - Computer Science And Engineering
Bharathiyar University
Coimbatore, Tamilnadu, India05-2004
Skills
- FIX protocol knowledge
- FIX protocol troubleshooting
- Trade support
- Trade lifecycle management
- Order management systems: Provisioning and maintenance
- Production support: Order management, compliance systems
- Financial knowledge: Equity markets, Commodities, Credit, Fixed Income & derivatives trading lifecycle
- Programming languages: C, Python, Shell scripting
- Database management: MySQL, KDB, Sybase, BigQuery
- Operating systems: Unix, Solaris, VxWorks, Windows
- Monitoring tools: Geneos, Zabbix, Datadog, Splunk, OAK
- Business analysis: Requirements and system design
- Client needs analysis: Technical documentation for traders
- Incident troubleshooting
- Trading system monitoring
- Process improvement
- Trade data analysis
- Project delivery: Multitasking in challenging environments
- Problem-solving skills: Analytical troubleshooting abilities
- Cross-functional collaboration
- Proactive support
- Experience with Claude code, Chatgpt and Gemini
Personal Information
Title: Trade Support Analyst
Eligible to work in USA on H1-B status
www.linkedin.com/in/ravishankar-ponnusamy-52a59254
Awards
Awarded with few “Feather In My Cap” awards and a “Thanks a zillion” award for excellent problem solving, trouble shooting skills & project delivery, Received awards for winning software debugging contest during inter college symposiums
Accomplishments
- Graduated First class with distinction from college
Timeline
Trade Support Analyst, Electronic Trading Technology
Citadel LLC
12.2017 - Current
Manager TRM, Business Response team
Sapient Corporation
10.2011 - 12.2017
Senior Developer & Track lead – Viewpoint
Sapient Corporation
05.2010 - 09.2011
Senior Developer – Development of supplementary services on softswitch
Nokia Siemens Networks
10.2008 - 05.2010
Technical Lead – Development of integrated services access feature over H.323 on IP-PBX
Wipro technologies
09.2004 - 10.2008
Bachelor of Engineering - Computer Science And Engineering
Bharathiyar University