Kulwinder Kaur
Fishers,IN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Associate
Walmart
Fishers, IN
06.2023 - Current
- Provided customer service support for inquiries, complaints, and returns.
- Assisted customers with selecting items and answering questions about products.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Collaborated with other departments to ensure successful product launches.
- Built relationships with customers by providing friendly customer service.
- Handled incoming calls from customers regarding orders or other inquiries.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Answered customer questions and provided store information.
Lid Packer
Jarden
Fishers, IN
04.2020 - 02.2023
- Collaborated effectively with co-workers to ensure completion of tasks on time.
- Labeled and sealed boxes according to company standards.
- Followed all safety regulations while operating machinery and equipment.
- Stacked and organized filled boxes in designated areas for shipping purposes.
- Complied with all company policies regarding workplace safety and health regulations.
- Verified product quality and quantity against customer specifications.
- Assisted other team members with packing tasks when necessary.
- Maintained a clean, safe, and organized work environment.
- Organized inventory in the warehouse according to established procedures.
- Checked stock levels on a daily basis to ensure availability of items for shipment.
Problem Solver
Amazon
Fishers, Indiana
01.2017 - 01.2020
- Implemented corrective measures to prevent future occurrences of the same issue.
- Analyzed customer feedback surveys to assess satisfaction levels with problem resolution services.
- Maintained records and charts to track and report progress of process improvements.
- Engaged in problem-solving dialogue to assess for additional resources available.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Senior Secondary Girls School
Amritsar,India03-1995
Skills
- Preparing reports
- Program Support
- Management Support
- Data Entry
- Workplace Safety
- Customer Service
- Complex Problem-Solving
- Production Support
Timeline
Associate
Walmart
06.2023 - Current
Lid Packer
Jarden
04.2020 - 02.2023
Problem Solver
Amazon
01.2017 - 01.2020
High School Diploma -
Senior Secondary Girls School