Ravneil Singh
Riverside,CA
Summary
Efficient Front Desk Team Member known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, communication, and organization that enhance workplace efficiency. Excel in active listening, empathy, and problem-solving, ensuring guest satisfaction and smooth operation of front desk activities. As well, as a motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Soccer Referee
AYSO Soccer
Corona, CA
06.2023 - Current
- Monitored player conduct to ensure fair play and safety.
- Collaborated effectively with colleagues on complex decisions requiring multiple perspectives.
- Assisted in resolving conflicts between players or teams when necessary.
- Called fouls, offsides, handballs, and other infractions as needed.
Front Desk Team Member
SkyZone
Riverside, CA
04.2022 - Current
- Greeted guests upon arrival and provided friendly customer service.
- Maintained a clean and organized front desk area.
- Processed credit card transactions accurately and efficiently.
- Answered phone calls from customers seeking assistance or information.
- Assisted with resolving guest complaints in an efficient manner.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
Education
Associate of Arts - Business Administration
Riverside City College
Riverside, CA06-2023
High School Diploma -
Norco High School
Norco, CA06-2021
Some College (No Degree) - Marketing
California State University - Fullerton
Fullerton, CASkills
- Sound Judgment
- Handling Complaints
- Cash handling experience
- Fluent in English and Hindi
- Customer Service
- Problem-solving skills
- Guest Relations
- Positive and professional
Accomplishments
- Dean's List student attaining 2 Associates Degrees while keeping my GPA above a 3.0
- Employee of the month 4 times in under 2 years.
Languages
English
Native/ Bilingual
Hindi
Professional
Affiliations
- Student athlete (Soccer Captain)
Certification
- Multiple Associates Degree's in Business Administration
- Food Handlers Certification
References
References available upon request.
Timeline
Soccer Referee
AYSO Soccer
06.2023 - Current
Front Desk Team Member
SkyZone
04.2022 - Current
Associate of Arts - Business Administration
Riverside City College
High School Diploma -
Norco High School
Some College (No Degree) - Marketing
California State University - Fullerton
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