Ravonne Childress
Huntsville,AL
Summary
Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting clients' needs. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Precertification Specialist
Huntsville Hospital Main
09.2022 - Current
- Continuously expanded personal knowledge of industry regulations and updates through ongoing professional development, ensuring accurate and up-to-date expertise in the precertification process.
- Minimized claim denials by accurately coding procedures according to CPT guidelines before submission for approval.
- Enhanced interdepartmental collaboration through effective communication with case managers, physicians, and billing departments.
- Nurtured strong professional relationships with insurance representatives, fostering a collaborative atmosphere during negotiations on behalf of patients.
- Increased accuracy of submitted claims through meticulous attention to detail in verifying insurance eligibility and benefits.
- Mentored new hires within the department, sharing best practices for navigating complex insurance requirements and fostering a supportive team environment.
- Conducted thorough follow-ups with insurance companies, ensuring timely receipt of authorization numbers for approved services.
- Reduced patient wait times for approval by diligently reviewing medical records and obtaining necessary documentation.
Office Assistant
All God's Children Daycare
08.2016 - 09.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Clerical Aide
PESG Educational Staffing Solutions
08.2015 - 05.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Screened visitors and issued badges to maintain safety and security.
Education
High School Diploma -
S.R. Bulter High
Huntsville, AL05.2011
Skills
- Prior Authorization Knowledge
- Strong Communication Skills
- HIPAA compliance awareness
- Patient Confidentiality Adherence
- Organizational Competence
- Microsoft Office
- Data Entry
- Documentation And Reporting
- Proficiency in [Software]
- Adaptable and Flexible
Timeline
Precertification Specialist
Huntsville Hospital Main
09.2022 - Current
Office Assistant
All God's Children Daycare
08.2016 - 09.2022
Clerical Aide
PESG Educational Staffing Solutions
08.2015 - 05.2016
High School Diploma -
S.R. Bulter High
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