RAVONTAY TAYLOR
Norcross,GA
Summary
As a highly motivated individual graduating with a Masters in Public Health, with a concentration in Health Policy and Management, I am eager to enter the public health field and make a positive impact. Despite limited experience, I bring a strong academic foundation, a passion for improving community health, and a drive to contribute to the success of a progressive organization. With excellent organizational, leadership, and effective communication skills, I am confident in my ability to adapt quickly, learn new concepts, and collaborate effectively with diverse teams. I am committed to utilizing my knowledge and skills to address public health challenges and contribute to the betterment of society.
Overview
6
6
years of professional experience
Work History
Public Health Intern, System Cultural Analyst
Summa Health
01.2024 - Current
- Improved community health by designing and implementing public health campaigns.
- Conducted research for the development of evidence-based public health policies and programs.
- Enhanced stakeholder engagement with clear communication of public health issues and initiatives.
- Streamlined data collection processes, ensuring accurate tracking of program outcomes.
Liability Claims Associate
Sedgwick
03.2023 - Current
- Analyze reported lower-level general liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices
- Monitors reserve accuracy, and files necessary documentation with state agency.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Claims Associate ILR
State Farm
12.2021 - 12.2022
- Working in a collaborative team environment to handle a large volume of claims and telephone calls
- Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
- Using State Farm claims systems and other technologies to perform job duties.
- Reduced claim resolution time by improving communication between departments and prioritizing urgent cases.
Area Manager
Amazon
08.2021 - 12.2021
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Child Protective Services: Intern
Rockingham County Social Services
08.2020 - 05.2021
- Improved child safety by conducting thorough investigations of alleged abuse and neglect cases.
- Enhanced communication with families by providing clear explanations of investigation processes and outcomes.
- Collaborated with multidisciplinary teams to develop comprehensive case plans for at-risk children and their families.
- Expedited case resolutions through diligent documentation, timely report submissions, and effective time management skills.
Customer Service Associate
Walgreens
03.2019 - 05.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Assembler
Caterpillar
08.2017 - 08.2018
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
Education
Master of Public Health -
Kent State University
Kent, OH05.2024
Bachelor of Social Work -
North Carolina A&T State University
Greensboro, NC05.2021
Skills
- People Leadership
- Negotiation and Collaboration
- Crisis Intervention
- Advocacy
- High Communication Skills
- Organization
- Critical Thinking
- Health Literacy Enhancement
Timeline
Public Health Intern, System Cultural Analyst
Summa Health
01.2024 - Current
Liability Claims Associate
Sedgwick
03.2023 - Current
Claims Associate ILR
State Farm
12.2021 - 12.2022
Area Manager
Amazon
08.2021 - 12.2021
Child Protective Services: Intern
Rockingham County Social Services
08.2020 - 05.2021
Customer Service Associate
Walgreens
03.2019 - 05.2021
Assembler
Caterpillar
08.2017 - 08.2018
Master of Public Health -
Kent State University
Bachelor of Social Work -
North Carolina A&T State University
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