Ravyn Byrd

• Analyzed data for contingency, Managed calendars and resolves scheduling conflicts, ensuring smooth workflow and minimizing disruptions
• Implemented efficient filing and organizational systems, reducing document retrieval time by 90%
• Managed a high-volume of incoming calls with an overall customer satisfaction score of 93%.
• Enhanced communication within the team through regular meetings and detailed reporting.

• Developed onboarding material and operational workflows using CRM platforms (Wrike).
• Managed websites and social media accounts, while developing creative web content.
• Proposed process improvements, leading to a 20% reduction in administrative errors.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

• Enhanced brand awareness by developing and implementing corporate communication strategies.
• Created compelling content for press releases, newsletters, and social media to increase company visibility.
• Collaborated with internal teams to develop cohesive messaging for various email

marketing campaigns.

• Managed media relations, securing key placements in industry publications and online platforms.

• Maintained multiple client accounts, processed expenses reports and facilitated efficient office communication by answering phones & responding to emails
• Collaborated with Senior management to develop new training materials and lead new team members through the onboarding process
• Leveraged company tools and data, to confidently provide product knowledge, enhancing customer engagement by 5%.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.