Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Ravyn Jackson

Lithonia,GA

Summary

I am a highly motivated worker with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Zara Inc
Atlanta, GA
01.2021 - 02.2022
  • Assist customers at checkout with sales, returns, and other transactions
  • Assists coworkers with sales, returns and inventory control processes
  • Maintain an awareness of key fashion trends and product knowledge to assist customers with purchase decisions as necessary
  • Maintain the cleanliness of the sales floor and cash wrap area
  • Answer telephones and direct customers to appropriate contact
  • Responsible for maintaining personal sales levels and can drive store results through others
  • Sets a fast pace for quality and efficiency on non-selling tasks to ensure maximum productivity that does not detract from store sales
  • Observed, coached, and provided feedback to partners to improve customer experience and sales results
  • Anticipated customer and store need by constantly evaluating environment and customers for cues
  • Maintains visual integrity and brand image of Teavana promotions by ensuring store cleanliness and restocking product per the visual merchandizing guidelines
  • Restock the sales floor and complete other department duties, as necessary
  • The job of a sales associate involves selling, restocking, and merchandising
  • Customer service
  • The sales associate is responsible for greeting and assisting customers as well as maintaining appearance of the store and merchandise
  • Held each team member accountable for maintaining floor and stockroom standards to achieve store goals
  • Aided in directing brand-appropriate marketing initiatives to improve presentation and maximize sales
  • Processed shipments for multiple departments and maintained stockroom standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.

Stylist

Instagram
Atlanta, GA
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.

Handbag Entrepreneur

Myself
Atlanta, GA
  • Determined business plan, mission statement and vision.
  • Devised processes to boost long-term business success and increase profit levels.
  • Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Created and updated company digital presence to enhance [Product or Service] marketing through professional website and optimized social media profiles.
  • Brought in consistent revenue with [Action], promoting business expansion and diversification of offerings.

Retail Brand Ambassador

Coca Cola
Atlanta, GA
04.2022 - 09.2022
  • Ability to be trained and crossed utilized at Corporate store and World of Coca-Cola Retail Store Function as a source of knowledge about retail merchandise to include: product knowledge, and inventory levels (in-stock and out of stock)
  • Demonstrate features and benefits of merchandise/product in order to educate the guests and promote sales
  • Proficient use of Point of Sales (POS) devices and machines
  • High degree of accuracy in handling all retail transactions
  • High degree of salesmanship to include: approaching and acknowledging guests, assessing guest's needs and making recommendations, suggestive selling and closing the sale
  • Participates in organizing and executing the bi-annual inventory and performs scheduled inventory updating/cycle counts
  • Assist with all price changes and ticket merchandise prior to staging on sales floor
  • Assist with merchandise order placement, processing and replenishment
  • Assist and maintain sales floor, cash wrap, and back of house for maximum efficiency
  • Maintain visual standards and follow the plan-o-grams set by the planners, merchandise manager, and visual merchandising lead.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.

Office Assistant

RJ Investigations Inc.
Stone Mountain, GA
01.2017 - 08.2019
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Developed correspondence letters, memos and emails.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Verified accuracy of business records by consistently updating customer information.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained staff directory and company policy handbook for human resources department.

Education

High School Diploma -

Arabia Mountain High School

BBA - Marketing, Business Management

Georgia State University, Robinson College of Business
05.2025

Skills

  • Membership Sales
  • Order Processing
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Sales Communications
  • Persuasive Selling
  • Product Replenishment
  • Social Orientation
  • Organizing and Categorizing
  • Microsoft Office
  • Google Drive
  • Prioritizing Work

Timeline

Retail Brand Ambassador

Coca Cola
04.2022 - 09.2022

Sales Associate

Zara Inc
01.2021 - 02.2022

Office Assistant

RJ Investigations Inc.
01.2017 - 08.2019

Stylist

Instagram

Handbag Entrepreneur

Myself

High School Diploma -

Arabia Mountain High School

BBA - Marketing, Business Management

Georgia State University, Robinson College of Business