Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Training
Deans list
Timeline
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Rawan Fadel

Buffalo,NY

Summary


Diligent student double majoring in both Law and Political Science with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

5
5
years of professional experience

Work History

Newborn Photographer

Mom 365
09.2024 - Current
  • Photographed newborns and their families in a hospital setting with care and sensitivity.

  • Delivered high-quality portrait sessions, ensuring consistent photo standards.

  • Presented and sold photo packages to families, maintaining a customer-focused approach.

  • Ensured every family, regardless of ability to purchase, received a complimentary session.

  • Maintained a compassionate, respectful, and professional demeanor in emotionally sensitive environments.

Small Buisness Owner

Press On Nails small Businesses
12.2020 - 01.2024
  • Designed and created custom product sets tailored to my brand’s aesthetic.

  • Collaborated with popular influencers to promote brand visibility and reach wider audiences.

    Marketed products across multiple social media platforms, including TikTok, Instagram, and Etsy.

  • Grew TikTok account significantly, generating high engagement and driving traffic to the shop.

  • Managed daily customer communication, addressing inquiries and resolving issues promptly.

  • Maintained a strong focus on customer satisfaction, ensuring a top-tier experience for every order.

  • Earned 5-star reviews on Etsy and received the Star Seller badge for exceptional customer service and rapid response times.

Cashier/ Barista

Starbucks
06.2022 - 05.2023
  • Worked as both a barista and cashier, preparing drinks and handling customer transactions.
  • Processed payments accurately, including cash, credit, and debit card transactions.
  • Delivered friendly and efficient service in a fast-paced environment.

  • Assisted customers with retail purchases, promoting and selling Starbucks merchandise.
  • Maintained a clean, organized workspace and followed food safety standards.
  • Helped create a welcoming, positive atmosphere for customers and team members alike.

Education

School #3 D'youville Porter campus
Buffalo, NY
01.2018

Bachelor of Arts - Law And Political Science

University At Buffalo
190 Founders Prom, Getzville, NY 14068
12-2026

Highschool diploma -

Leonardo Da Vinci High School
Buffalo, NY
06.2022

Skills

  • Digital Marketing
  • Childcare
  • Guest relations
  • Cash handling
  • Hospitality
  • Content creation
  • Sales
  • Communication skills
  • Classroom experience
  • Cash register
  • Servicing experience
  • Customer service
  • Sewing
  • Food preparation
  • Retail sales
  • Video editing
  • Patience and calmness
  • Client communication
  • Safety measures
  • Continuing education
  • Newborn handling
  • Digital workflow
  • Photo editing
  • Client relations
  • Digital photography

LANGUAGES

Fluent in arabic read and write
Fluent in english read and write

Awards

Honor roll Merit Rolls- obtained during highschool, Dragon award for great listing/hard work- Obtained during highschool, Honor/Award - Making the Dean's list for outstanding achievement - Obtained Jan 2025

Training

  • Took fashion courses
  • Including sewing class- experience sewing garments, creating outfits, -Passed the course
  • Took a marketing course which I passed as well
  • Trained and certified to work as a barista- starbucks 2022
  • Trained and certified to handle newborn babies- sep 2024

Deans list

Dean’s List, December 2024 – Recognized for outstanding academic achievement with an overall GPA of 3.8

Timeline

Newborn Photographer

Mom 365
09.2024 - Current

Cashier/ Barista

Starbucks
06.2022 - 05.2023

Small Buisness Owner

Press On Nails small Businesses
12.2020 - 01.2024

School #3 D'youville Porter campus

Bachelor of Arts - Law And Political Science

University At Buffalo

Highschool diploma -

Leonardo Da Vinci High School

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