Summary
Overview
Work History
Education
Skills
Technologysummary
Timeline
Generic

Rawan Halaseh

McKinney,TX

Summary

Highly qualified Telecommunication professional with experience in 5G, 4G LTE, 3G UMTS, Backhaul and Core Networks. Successfully accomplished multiple large-scale and upgraded projects. (Over 300 5G Ericsson sites, over 5000 Ericsson 4G LTE sites, over 5000 Ericsson 3G sites and over 2000 Cisco SIADs). Sound knowledge of Voice-over-Internet Protocol and analog systems. Expertise in leadership, being a team leader for many projects and supervising 50 engineers to efficiently conduct staff training and accommodation. Strong familiarity with Maintenance Window work and procedures.

Overview

19
19
years of professional experience

Work History

Technical Team Manager

AT&T contractor (MIS - Verveba Telecom)
Richardson, TX
03.2023 - 05.2024
  • Create tools using Microsoft excel to create scripts and optimize method of procedure to reduce time and errors
  • Leadership & Team Management: Allocate resources effectively, balancing workload and ensuring that the team has the tools and support they need to achieve optimal performance
  • Problem solving: Analytical skills, troubleshooting, process improvement
  • Coordinate workflow and reporting on a daily basis according to AT&T requirements
  • Adaptability: stay flexible and adapt to changes in technology, team dynamics, and project requirements.

Senior Mobility Network Support Engineer II (Team Lead)

AT&T contractor (MIS - Verveba Telecom)
Richardson, TX
03.2016 - 02.2023
  • Provided engineering services for AT&T Mobility MNPC RAN and Transport projects while working on 5G, LTE and UMTS Radio Access Network and SIADs (Ericsson and Cisco Equipment), Scripting, field tech support, site integration, network upgrade, rehoming and troubleshooting.

NSS Engineer II

Mycom North America
Richardson, TX
10.2010 - 03.2016
  • Completed several projects for AT&T Mobility and on all its technologies (VoLTE, LTE, UMTS and GSM) whether from the core side or the bakhaul side.

System Engineer

The Housing Bank for Trade and Finance
Jordan
09.2007 - 10.2010
  • Administration of various banking system whether made in house or readymade packages such as SWIFT, Corona, and others
  • Administration of Disaster Recovery (DR) & High Availability solutions.

Quality Assurance Technical Support / Analyst

The Housing Bank for Trade and Finance
Jordan
10.2005 - 09.2007
  • Responsible of preparing and supporting all test environments
  • Excellent Knowledge in writing test cases and scripts.

Education

Bachelor of Science - Computer Science

Philadelphia University
Jordan
05-2005

Skills

  • Experienced engineer who can assist the organization to its highest level of performance
  • Solid ability to effectively interact with clients and end-users which were the AT&T MNPC and several AT&T markets
  • Experienced professional with strong project management skills
  • Outstanding organizational and analytical skills
  • Excellent communications abilities

Technologysummary

Windows OS, Mac, UNIX, Lunix, MS Office, Citrix, Winfiol, ALEX, AOTS Remedy, SQL, MS Project, Cora, NIMS-PrOptima, NEST 2, NPC Tool, Spirent Lumos (Q-scope), WinSCP, Secure CRT

Timeline

Technical Team Manager

AT&T contractor (MIS - Verveba Telecom)
03.2023 - 05.2024

Senior Mobility Network Support Engineer II (Team Lead)

AT&T contractor (MIS - Verveba Telecom)
03.2016 - 02.2023

NSS Engineer II

Mycom North America
10.2010 - 03.2016

System Engineer

The Housing Bank for Trade and Finance
09.2007 - 10.2010

Quality Assurance Technical Support / Analyst

The Housing Bank for Trade and Finance
10.2005 - 09.2007

Bachelor of Science - Computer Science

Philadelphia University

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Rawan Halaseh