Rawle Thomas
West Orange ,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Security Technician
MCI Eastern Security
01.2023 - Current
- Educated customers on effective use of security systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Demonstrated features and functionality of alarm systems to customers.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Read and understood product manuals and blueprints.
- Fully installed fire alarms and various security devices.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Tested all newly installed fire alarms.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Security Technician
Ultimate Security Systems
10.2016 - 01.2023
- Educated customers on effective use of security systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Demonstrated features and functionality of alarm systems to customers.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Read and understood product manuals and blueprints.
- Fully installed fire alarms and various security devices.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Tested all newly installed fire alarms.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Senior Supervising Security Technician
G.E.B Seciurity Systems
08.2004 - 11.2015
- Educated customers on effective use of security systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Explained how to properly use security systems so that customers were knowledgeable.
- Demonstrated features and functionality of alarm systems to customers.
- Read and understood product manuals and blueprints.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Security Technician
Advance Security Systems
01.2000 - 08.2003
- Educated customers on effective use of security systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Demonstrated features and functionality of alarm systems to customers.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Fully installed fire alarms and various security devices.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Tested all newly installed fire alarms.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Technician 2
Guyana Telephone & Telegraph Company
11.1995 - 11.2000
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Addressed routine equipment maintenance according to established schedule.
- Tested systems, noting issues and completing preventive maintenance.
Education
Diploma Computer Repairs & Maintenance -
Computer Training Centre
Guyana South America03.2000
G.C.E O' Levels -
City College
Guyana South America01.1997
Diploma Windows 95 -
Computer Training Centre
Guyana South America09.1996
Diuploma Dbase 3 Plus -
Computer Training Centre
Guyana South America06.1996
Diploma Lotus 1-2-3 -
Computer Training Centre
Guyana South America11.1995
Diploma IBM PC/MS DOS -
Computer Training Centre
Guyana South America09.1995
GED -
St. Roses High School
Guyana South America06.1995
Skills
- Restoration Projects
- Installing Systems
- Diagnosis and Testing
- Sensory Testing
- Wiring Installation
- Cable Pulling
- Security Understanding
- Safety Requirements
- Equipment Repair
- Time Management
- Preventive Care
- Component Replacements
- Service Calls
- Safety and Security Procedures
- Backup Battery Testing
- Customer Service
- Creative Solutions
- Installer Collaboration
- Equipment Programming and Calibrating
- Keypad Programming
- Customer Satisfaction
- Safety Violations
- Commercial Property
- Installation and Servicing
- Security Alarms
- Security Operations Management
- Fire Safety Regulations
- Reading Comprehension
- Handheld Devices
Timeline
Security Technician
MCI Eastern Security
01.2023 - Current
Security Technician
Ultimate Security Systems
10.2016 - 01.2023
Senior Supervising Security Technician
G.E.B Seciurity Systems
08.2004 - 11.2015
Security Technician
Advance Security Systems
01.2000 - 08.2003
Technician 2
Guyana Telephone & Telegraph Company
11.1995 - 11.2000
Diploma Computer Repairs & Maintenance -
Computer Training Centre
G.C.E O' Levels -
City College
Diploma Windows 95 -
Computer Training Centre
Diuploma Dbase 3 Plus -
Computer Training Centre
Diploma Lotus 1-2-3 -
Computer Training Centre
Diploma IBM PC/MS DOS -
Computer Training Centre
GED -
St. Roses High School
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