RAY A. RODRIGUEZ
Converse
Summary
Laboratory Manager and certified Phlebotomist with extensive healthcare experience. Demonstrated ability to enhance workflow efficiency and ensure compliance in high-volume settings. Experienced in team leadership, specimen collection, and developing protocols that support optimal patient care.
Overview
26
26
years of professional experience
Work History
Laboratory Supervisor
Diabetes & Glandular Disease Clinic
San Antonio
09.2023 - Current
- Supervised 18 phlebotomists, ensuring adherence to safety and quality standards.
- Coordinated daily lab operations, optimizing schedules to accommodate 400-500 patients.
- Developed and implemented protocols that enhanced efficiency and accuracy.
- Trained new employees on established procedures and safety practices.
- Monitored inventory levels and ordered supplies to maintain operational readiness.
- Conducted performance evaluations to support staff professional development.
- Assisted in formulating and enforcing laboratory safety policies and procedures.
- Ensured laboratory compliance with laws, regulations, accreditation standards, and practice guidelines.
Laboratory Manager
iGenomDx Inc
San Antonio
05.2019 - 09.2023
- Oversaw daily operations of clinical laboratory, ensuring accurate specimen handling and regulatory compliance.
- Coordinated laboratory staff, managed inventory and equipment to ensure timely patient testing.
- Implemented organized inventory and tracking processes, improving workflow efficiency and reducing supply delays.
- Audited documentation to strengthen regulatory compliance, improving accuracy and reducing incomplete requisitions.
- Standardized quality control schedules and inventory controls to ensure operational readiness.
- Verified requisitions to reduce processing errors and proactively resolved missing information with client facilities.
- Ensured compliant specimen handling to support continuity of patient care.
- Enforced secure user access and equipment protocols to maintain HIPAA compliance.
Phlebotomist
Accu Reference Laboratories
San Antonio
10.2014 - 08.2018
- Increased patient throughput by efficiently performing high-volume venipuncture and specimen processing in mobile and clinical settings.
- Provided mobile and in-office phlebotomy services, ensuring patient comfort, specimen integrity, and timely transport to laboratories.
- Enhanced patient satisfaction through professional communication and meticulous specimen collection.
- Maintained accurate documentation and assisted with specimen processing to support clinical teams in delivering quality care.
- Maintained complete and organized patient records to ensure accuracy and compliance with regulatory standards.
Phlebotomist (PST)
Labcorp
San Antonio
10.2014 - 08.2016
- Performed patient specimen collections, including blood draws and toxicology screenings, while maintaining strict adherence to safety, regulatory, and documentation standards.
- Ensured specimen integrity and accuracy through adherence to standardized collection and processing procedures.
- Reduced processing delays by ensuring efficient specimen handling and preparation.
- Collaborated with laboratory staff to enhance testing accuracy and streamline patient care.
- Facilitated compliance and quality control with precise record keeping and timely documentation.
Phlebotomist / Lab Technician
Dabas Cancer Institute
San Antonio
07.2006 - 07.2011
- Coordinated patient care, assisting physicians and nurses with laboratory testing and clinical procedures to enhance patient outcomes.
- Managed specimen collection, equipment calibration, and patient support to ensure efficient treatment delivery.
- Streamlined laboratory operations and patient procedures in a fast-paced oncology practice, ensuring timely and effective care delivery.
- Increased testing efficiency by properly operating and maintaining laboratory equipment.
- Assisted in advanced clinical procedures including bone marrow biopsies and IV therapy.
- Facilitated compliance during state and CLIA inspections, contributing to high standards of laboratory practice.
14Echo10
U.S. Army
01.2000 - 01.2004
- Completed advanced training and contributed to mission readiness through teamwork, discipline, and leadership during domestic and overseas deployments.
- Demonstrated leadership and operational readiness during overseas deployments.
- Contributed to mission-critical operations, enhancing overall unit effectiveness.
- Supported defense and tactical operations through technical and operational expertise.
- Completed advanced training and deployed in support of Operation Iraqi Freedom (2003).
Education
Associate of Applied Science - Network System Administration
ITT Technical Institute
San Antonio, TX01-2013
Phlebotomy & EKG Certification -
San Antonio College of Medical and Dental
San Antonio, TX01-2005
High School Diploma -
Southside ISD
Skills
- Quality assurance oversight
- Regulatory compliance
- Quality control
- Lab safety
- Specimen processing
- Phlebotomy techniques
- Laboratory training programs
- Documentation
- Team leadership and collaboration
- Effective communication skills
- Time management
- Problem solving
- Supply management
- SOPs
- SOPs
References
Available upon request
Additional Training And Certifications
- National Phlebotomy Certification
- EKG Certification
- Time Management & Organizational Skills Training
Timeline
Laboratory Supervisor
Diabetes & Glandular Disease Clinic
09.2023 - Current
Laboratory Manager
iGenomDx Inc
05.2019 - 09.2023
Phlebotomist
Accu Reference Laboratories
10.2014 - 08.2018
Phlebotomist (PST)
Labcorp
10.2014 - 08.2016
Phlebotomist / Lab Technician
Dabas Cancer Institute
07.2006 - 07.2011
14Echo10
U.S. Army
01.2000 - 01.2004
Associate of Applied Science - Network System Administration
ITT Technical Institute
Phlebotomy & EKG Certification -
San Antonio College of Medical and Dental
High School Diploma -
Southside ISD