Ray A. Watkins
Chicago,IL
Summary
Results-driven Account Manager with expertise in sales strategy, market expansion, and customer-centric solutions. Committed to delivering exceptional results, fostering long-term partnerships, and contributing to the continued success and innovation of a dynamic organization. With a strong 5-year presence in sales, client relations, and business development, has a proven track record of retaining high-value clients, driving revenue growth, and enhancing client satisfaction through consultative account management. Adept at leveraging technology to optimize business solutions, identify expansion opportunities, and build long-term partnerships with key stakeholders.
Overview
6
6
years of professional experience
Work History
Sales Engineer II
Keyence Corporation
07.2023 - Current
- Collaborated with cross-functional teams, including engineering and product management, to develop tailored solutions for customers, increasing sales
- In-depth technical presentations and product demonstrations to prospective clients, translating complex technical information into clear, value-driven messages
- Managed end-to-end sales cycles, including preparing proposals, drafting sales contracts, and following up with engineering testing for customer sign-off
- Utilized CRM tools to track sales activity, forecast revenue, and maintain accurate records of customer interactions and opportunities
- Recognized with Salesperson of The Month for outstanding sales performance and contribution to company growth, achieving 135% of plan
- Managed technical integration, systems engineering program management, customer support and program management.
- Developed tailored pricing strategies and bundled service packages during negotiations, driving both client value and company profitability.
Business Development Manager
Boxout Health (Milliken Medical)
08.2021 - 06.2023
- Managed a portfolio of 200-300 active accounts, ensuring excellent customer satisfaction and delivering tailored solutions to meet diverse client needs
- Prospected new leads through a combination of cold calling, networking, and targeted marketing campaigns, contributing to pipeline growth
- Analyzed customer and sales data to optimize sales strategies, resulting in a increase in conversion rates and sales pipeline performance
- Actively addressed and resolved conflicts during the sales process, maintaining a positive client experience and preventing loss of business
- Negotiated and structured partnership agreements that maximized value for both parties, improving customer satisfaction and securing long-term contracts.
- Prepared and customized contracts tailored to client needs
Strategic Account Manager
Park Place Technologies
01.2020 - 08.2021
- Developed a predictable pipeline of short, mid, and long-term business for corporate customers
- Led face-to-face consultations with clients to understand their pain points and present tailored solutions
- Managed and maintained a monthly, quarterly, and yearly quota (93% of plan throughout tenure)
- Achieved 65% year-over-year growth in territory sales by cultivating long-term client relationships and strategic market expansion
- Negotiated and closed high-value SaaS contracts, ensuring long-term partnerships and revenue retention
- Mediated and negotiated between clients and internal teams to resolve issues, ensuring alignment and successful outcomes
- Engaged functional areas across prospect or client organizations to uncover future business opportunities..
- Led quarterly business reviews with clients to assess performance, identify opportunities for improvement, and align services with evolving business goals, ensuring consistent growth and client retention.
Business Development Associate
Park Place Technologies
06.2019 - 01.2020
- Prospected and qualified new leads through cold calling, email campaigns, and networking (100 dials per day)
- Delivered regular sales reports and insights to leadership, supporting data-driven decision-making and strategic planning
- Utilized CRM and data analytics tools to track key metrics, forecast sales, and identify areas for growth, providing actionable insights to the sales team
- Negotiated contracts and closed sales with new and existing clients.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
Education
Bachelor of Arts - Communications
The University of Toledo
Toledo, OH08.2018
Timeline
Sales Engineer II
Keyence Corporation
07.2023 - Current
Business Development Manager
Boxout Health (Milliken Medical)
08.2021 - 06.2023
Strategic Account Manager
Park Place Technologies
01.2020 - 08.2021
Business Development Associate
Park Place Technologies
06.2019 - 01.2020
Bachelor of Arts - Communications
The University of Toledo
Similar Profiles
Marcus MuhammadMarcus Muhammad
Product Control Specialists 2 at Keyence CorporationProduct Control Specialists 2 at Keyence Corporation
Johnathan M. LaschinskyJohnathan M. Laschinsky
Sales Manager at Keyence CorporationSales Manager at Keyence Corporation
Bailey ObersteadtBailey Obersteadt
Senior Sales Engineer at KEYENCE CorporationSenior Sales Engineer at KEYENCE Corporation