Ray Belcher
Hudson,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
24
24
years of professional experience
Work History
Area Resource Coordinator
Halliburton
03.2013 - Current
- Schedule multiple frac crews through out the Rockies and the United States.
- Work with each Service Leader to make sure they have the correct resources to do the jobs and that they are following HMS.
- Work with frac supervisors to do frac tickets correctly and in a timely manner.
- Work with IEM in scheduling down or broken equipment to get fixed on our budget.
Service Coordinator
Halliburton
01.2012 - 03.2013
- Communicated with multiple frac crews daily to make sure they had what they needed to do the job at hand.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated with vendors on daily basis.
- Assessed customer needs and developed solutions to meet needs.
Performance Development Coordinator
Halliburton
02.2010 - 07.2011
- Coached employees through day-to-day work and complex problems.
- Promoted safety everyday making sure that all LOZ tools were being used.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Checked in with customers to see if there is any concerns on locations.
Service Coordinator
Halliburton
08.2009 - 01.2010
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Assessed customer needs and developed solutions to meet needs.
- Educated employees on how to frac tickets and paper work for each job.
- Evaluated staff performance and provided coaching to address inefficiencies.
Service Leader
Halliburton
12.2007 - 07.2009
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Conducted regular crew meetings to discuss customer service issues and potential solutions.
- Trained and supervised team of supervisors in providing quality service to customers.
- Handled day-to-day customer contact via phones and emails.
- Communicated with vendors regarding needs on locations and scheduling.
Service Supervisor II
Halliburton
11.2004 - 11.2007
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Service Operator / Service Operator II
Halliburton
03.2001 - 11.2004
- Conducted site clean-up before, during and after jobs.
- Supported safety and quality control initiates at job sites.
- Provided current progress information to customers to maintain strong relations.
- Completed inventory of water, sand and chemicals on location, and well calculations to prepare for jobs.
- Maintained and performed safety inspections on equipment and tools.
- Took on added shifts to accomplish work required to meet customer requirements and schedules.
- Operated every type of frac equipment to deliver services to customers.
Operator Assistant
Halliburton
12.1999 - 03.2001
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Assisted with equipment startups and machine installation tasks.
- Worked outside in all weather conditions.
Education
High School Diploma -
Chinook High School
Chinook, MT05.1996
Skills
- Budget Management
- Risk Assessment
- Resource Forecasting
- Conflict Resolution
- Decision Making
- Strategic Planning
- Policy Implementation
- Process Improvement
- Team Leadership
- Organizational Skills
- Problem Solving
- Decision-Making
Timeline
Area Resource Coordinator
Halliburton
03.2013 - Current
Service Coordinator
Halliburton
01.2012 - 03.2013
Performance Development Coordinator
Halliburton
02.2010 - 07.2011
Service Coordinator
Halliburton
08.2009 - 01.2010
Service Leader
Halliburton
12.2007 - 07.2009
Service Supervisor II
Halliburton
11.2004 - 11.2007
Service Operator / Service Operator II
Halliburton
03.2001 - 11.2004
Operator Assistant
Halliburton
12.1999 - 03.2001
High School Diploma -
Chinook High School