Ray Bracamonte
Seattle
Summary
Dynamic and results-driven professional with extensive experience at Climate Pledge Arena, excelling in cashier training and inventory management. Proven ability to enhance customer loyalty and retention while leading teams effectively. Skilled in POS systems and conflict resolution, consistently achieving operational excellence and fostering a collaborative work environment.
Overview
11
11
years of professional experience
Work History
Cashier Team Lead
Climate Pledge Arena
01.2021 - 09.2024
- Increased customer loyalty and retention.
- Monitored areas for security issues and safety hazards.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS cash register and equipment to collect payments.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Communicated with customers and team members to solve problems.
- Set up new sales displays each week with fresh merchandise.
Warehouse Worker
Luman Field Event Center
03.2016 - 08.2022
- Consistently lifted materials weighing as much as [Number] pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Lead Cashier
T-Mobil Stadium
01.2014 - 08.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Maintained stock to meet expected customer demand.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Communicated with customers and team members to solve problems.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
UPS Air Freight Loader
UPS Freight
12.2014 - 08.2018
- Blocked and braced freight to prevent shifting and product damage during transport.
- Verified and noted count and condition of cargo received.
- Loaded and unloaded trucks.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Sorted and organized packages to make deliveries to correct address.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Moved furniture and boxes using utility dolly and truck ramp.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
No Degree - Psychology
National University
La Jolla, CAAssociate of Arts - Electronics
US ARMY
San Luis Obispo, CAGED -
Edison High School
Stockton, CA04-1981
Skills
- Cashier training
- Inventory management
- Merchandise stocking
- POS system proficiency
- Cash register operation
- Staff training
- Opening and closing procedures
- Conflict resolution
- Upselling strategies
- Policy enforcement
- Multitasking and organization
- Problem-solving
- Product restocking
- Manager support
- Team leadership
- Team collaboration
- Clear communication
- Adaptability and dependability
- Store opening and closing
Languages
English
Full Professional
Timeline
Cashier Team Lead
Climate Pledge Arena
01.2021 - 09.2024
Warehouse Worker
Luman Field Event Center
03.2016 - 08.2022
UPS Air Freight Loader
UPS Freight
12.2014 - 08.2018
Lead Cashier
T-Mobil Stadium
01.2014 - 08.2022
No Degree - Psychology
National University
Associate of Arts - Electronics
US ARMY
GED -
Edison High School