Ray Brown
Dallas
Summary
Motivated and dependable professional with experience in customer service, warehouse operations, and team supervision. Skilled in communication, equipment operation, and maintaining efficient daily operations. Seeking to contribute expertise and strong work ethic to a long-term opportunity with career growth.
Professional in logistics and relocation, prepared to contribute effectively to dynamic team. Recognized for efficient handling, packing, and transporting of goods. Reliable team player with focus on achieving seamless moves and adapting to changing demands. Skilled in time management and client communication.
Experienced with handling and transporting various items safely and efficiently. Utilizes organizational skills and physical stamina to ensure smooth and timely relocations. Knowledge of proper packing techniques and customer service principles to provide high-quality moving experiences.
Overview
11
11
years of professional experience
Work History
Professional Mover
College Hunks Hauling Junk & Moving
Carrollton, TX
06.2024 - Current
- Oversaw team operations during residential and commercial moves, ensuring efficiency and safety compliance.
- Trained new hires on moving techniques, equipment usage, and customer service best practices.
- Developed streamlined packing strategies to enhance efficiency and reduce damage during transport.
- Coordinated logistics for multi-stop moves, optimizing routes to ensure timely delivery.
- Enhanced customer satisfaction through effective communication and problem resolution during moving processes.
- Managed inventory of moving supplies, ensuring availability and timely replenishment as needed.
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
- Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
Field Supervisor
Source NRG
Midland, TX
01.2021 - 06.2024
- Supervised daily operations and trained new employees
- Oversaw warehouse operations and coordinated shipments
- Prepared and delivered daily reports to management
- Implemented process improvements to boost team efficiency and safety
- Supervised field operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored junior staff, enhancing team performance and operational efficiency.
Equipment Operator/General Warehouse Associate
Select & Blackline Energy Services
Odessa & Midland, TX
01.2019 - 01.2021
- Operated pumps and heavy equipment safely and efficiently
- Transported and managed materials across multiple sites
- Monitored equipment operations to ensure safety compliance
- Supported warehouse functions including inventory and shipping tasks
- Operated heavy machinery for drilling and excavation projects, ensuring compliance with safety regulations.
- Conducted routine equipment inspections, identifying maintenance needs to prevent operational downtime.
Customer Service Representative
AutoZone
Nacogdoches, TX
01.2015 - 01.2019
- Provide excellent customer service to all customers, including greeting them warmly and responding to their inquiries in a timely manner
- Assist customers with product selection, providing accurate information on products and services offered by AutoZone
- Process payments for purchases, accurately entering data into the point-of-sale system
- Maintain an organized work area, stocking shelves, organizing merchandise, and keeping the store clean and presentable
- Answer phone calls from customers, taking orders or answering questions about products and services
- Handle returns and exchanges of merchandise, ensuring that all policies are followed
- Ensure compliance with company policies and procedures, as well as local, state, and federal laws
- Monitor inventory levels and order new stock when necessary
- Provide feedback to management regarding customer satisfaction and suggestions for improvement
- Participate in team meetings and training sessions to stay up-to-date on changes in policy and procedure
- Assist with special projects and other duties as assigned
- Utilize problem solving skills to resolve customer complaints and issues
- Resolved customer inquiries and concerns efficiently, enhancing overall satisfaction and loyalty.
- Processed transactions accurately, ensuring compliance with company policies and procedures.
Education
High School Diploma -
Terrell High School
Terrell, TX01.2015
Skills
- Team Supervision
- Cash Handling & POS Systems
- Forklift & Pump Operation
- Commercial Driving
- Teamwork & Safety Compliance
- Customer Service & Communication
- Warehouse Operations
- Inventory Control
- Problem Solving
- Heavy Equipment Operation
- Professional appearance
- Strong communication skills
- Problem-solving skills
- Time management
- Safe driving practices
- Loading and unloading proficiency
Timeline
Professional Mover
College Hunks Hauling Junk & Moving
06.2024 - Current
Field Supervisor
Source NRG
01.2021 - 06.2024
Equipment Operator/General Warehouse Associate
Select & Blackline Energy Services
01.2019 - 01.2021
Customer Service Representative
AutoZone
01.2015 - 01.2019
High School Diploma -
Terrell High School