Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ray Cole

chef/collections
Murrieta,CA

Summary

Meticulous Chef eager to create unique and delicious dishes. Strong communication and interpersonal skills with good understanding of seamless dining experience for customers. Creative and dedicated to staying up-to-date with food trends. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.

Overview

24
24
years of professional experience

Work History

Chef

Dukes Mesquite Broiler
11.2022 - 04.2023
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Cooked memorable dishes that brought new customers into establishment.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Evaluated food products to verify freshness and quality.
  • Set up and broke down kitchen for service.
  • Monitored food production to verify quality and consistency.

Sous

The Urban Craft Eatery
01.2021 - 12.2021
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Set up and broke down kitchen for service.
  • Utilized culinary techniques to create visually appealing dishes.

Kitchen Manager

Moto Deli
04.2019 - 05.2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.

Sr. Representative

A.R.S. National Services
01.1999 - 06.2014
  • Trained newly hired employees on company policies and procedures regarding diverse situations.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
  • Trained new team members on scripts, company services, and collection strategies.
  • Counseled debtors on payment options and arranged installment agreements.
  • Achieved performance goals on consistent basis.
  • Used skip tracing and other techniques to locate debtors.
  • Assisted in implementing procedures and policies to facilitate timely payments.
  • Registered information of customers on database, collecting credit history, financial statements and personal details to preserve accurate records.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.

Education

Communications

Sacramento State
Sacramento Ca

Associate of Arts - Psychology

Sacramento City College
Sacramento, CA
05.1995

High School Diploma -

Lincoln High
San Francisco, CA
06.1992

Skills

  • Sandwich Artistry
  • Food Preparing, Plating and Presentation
  • Debt Repayment Negotiation
  • Managing Delinquent Accounts
  • Medical Billing and Collections

Timeline

Chef

Dukes Mesquite Broiler
11.2022 - 04.2023

Sous

The Urban Craft Eatery
01.2021 - 12.2021

Kitchen Manager

Moto Deli
04.2019 - 05.2020

Sr. Representative

A.R.S. National Services
01.1999 - 06.2014

Communications

Sacramento State

Associate of Arts - Psychology

Sacramento City College

High School Diploma -

Lincoln High
Ray Colechef/collections