Ray Coleman
Panama City,FL
Summary
Diligent installation and repair professional with a strong motivation to continuously expand skill set and learn new trades. Dedicated to embracing continuous process improvements in field of work, always striving for better results. Results-oriented mindset allows for proactive problem resolution. Experience in customer care has honed relationship-building skills, while knowledge of safe work practices and proficiency with various tools enables efficient task completion. Excels at accurately following instructions and is a strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly when needed.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Radio Systems Assistant
Bay County Emergency Services
09.2020 - Current
- Assists in providing oversight and ensuring the operational readiness of the Bay County 800MHz Communications System.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Increased user satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Assists in the installation, maintenance, programming and repair of two-way communications equipment along with Public Safety electronic equipment.
- Establishes and maintains respective, cooperative, productive, and effective working relationships with user agencies.
- Maintains an on-call status and responds on short notice to reports of system problems.
- Fulfills role as an Emergency Management team member during times of EOC activations.
Field Service Technician/Installer
Mobile Communications
02.2016 - 09.2020
- Troubleshooting and repair for two way communication devices found at sites.
- Properly completes work reports for each field visit.
- Operates hand tools and power equipment according to company safety procedures.
- Consistently meet deadlines and requirements for all Motorola incident work orders.
- Performs routine service visits and completes preventive maintenance.
- Calibrate new and existing equipment for optimal performance.
- Collaborates with Motorola to manage complex equipment repairs.
- Troubleshoot and installation of emergency lighting and equipment found on first response vehicles.
Industrial Electrician Helper
Smith Grey Electric
03.2013 - 02.2016
- Connected wires to circuit breakers, transformers, and other components.
- Installed and repaired electrical wiring, controls and lighting systems.
- Operated wide variety of equipment including power saws, benders, grinders, man lifts, forklift and basic hand tools.
- Performed basic machine set up.
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
- Accurately read, understood, and carried out written instructions.
Assistant Manager
Grease Monkey
05.2008 - 02.2013
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
- Managed multiple priorities in fast-paced environment.
- Supported store opening by setting up office space, equipment and POS systems.
- Increased efficiency by training staff on best practices and protocols.
- Resolved all issues professionally and in a timely manner.
- Performed routine preventive maintenance on customer vehicles.
- Oversaw inventory, equipment maintenance and bay cleaning.
Barback/Security
Club Oxygen
02.2007 - 02.2012
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and fruits.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked ID cards and verified bar guests were of legal age.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
High School Diploma -
William H. Spencer High School
Columbus, GA01-2002
Skills
- General construction
- Multitasking and organization
- Commercial, residential, and industrial maintenance
- Attention to detail
- OSHA regulations
- Motivated team player
- Verbal and written communication
- File and record keeping
- Conflict resolution
- Flexibility and adaptability
- Positive and professional
- Teamwork and collaboration
Certification
Completed additional training courses.
- Certified R56 Installation Practices
- Theory of Radio Operation
- Radio Communication Systems
- Basic Radio
- Basic Networking
- Networking Essentials (NST762)
- Criminal Justice Information Services Certification
- ICS-100
- ICS-200
- IS-700
Timeline
Radio Systems Assistant
Bay County Emergency Services
09.2020 - Current
Field Service Technician/Installer
Mobile Communications
02.2016 - 09.2020
Industrial Electrician Helper
Smith Grey Electric
03.2013 - 02.2016
Assistant Manager
Grease Monkey
05.2008 - 02.2013
Barback/Security
Club Oxygen
02.2007 - 02.2012
Completed additional training courses.
- Certified R56 Installation Practices
- Theory of Radio Operation
- Radio Communication Systems
- Basic Radio
- Basic Networking
- Networking Essentials (NST762)
- Criminal Justice Information Services Certification
- ICS-100
- ICS-200
- IS-700
High School Diploma -
William H. Spencer High School
Similar Profiles
David KeeneyDavid Keeney
EMT/Paramedic/Firefighter at Bay County Emergency ServicesEMT/Paramedic/Firefighter at Bay County Emergency Services
Shawain WatsonShawain Watson
Firefighter at Guantanamo Bay Fire And Emergency ServicesFirefighter at Guantanamo Bay Fire And Emergency Services
Mark McGuireMark McGuire
Paramedic FTO at Davidson County Emergency Medical ServicesParamedic FTO at Davidson County Emergency Medical Services