Ray Valenzuela
Jersey City,NJ
Summary
Certified Entrepreneurial IT Professional with customer service and problem-solving skills to meet business goals. Adept at collaborating with diverse cross functional teams to drive solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Rental Agent
Kernko Management Group
01.2020 - Current
- Serve as a liaison between clients and management group to manage fulfillment of vacant units
- Build and design marketing campaigns for units
- Host property viewings and conduct client interviews
- Process documentation for eligibility and lease contracts
Property Management Assistant
Creative Capital Group
01.2017 - 01.2019
- Managed front office traffic, answered phones, and routed calls and email correspondence for 800 apartment units across multiple buildings
- Maintained integrity of client data via management software
- Liaised with House Department to ensure properties are code compliant
- Identified vendors and resources to resolve customer concerns and maintenance issues
Realtor Assistant
America’s Elite Real Estate
01.2015 - 01.2017
- Assisted in coordination and communication with buyers, sellers, inspectors, agents, and brokers
- Increased sales by marketing available properties to all prospective clients
- Process documents such as leases, applications, and sales contracts
- Created high-interest flyers and videos, and conduct open house
Education
Bachelor of Arts - Economics
New Jersey City University
Jersey City, NJSkills
- Technical Troubleshooting
- Customer Service
- Marketing & Advertising
- Problem Solving
- Contracts Management
- Conflict Resolution
Certification
- Google IT Support
- Network+ Certified – CompTIA
- Security+ Certified – CompTIA
Extracurricular Activities
Audio-Visual Media Coordinator for local Community Center, Single point of contact for all audio-visual needs.,
Timeline
Rental Agent
Kernko Management Group
01.2020 - Current
Property Management Assistant
Creative Capital Group
01.2017 - 01.2019
Realtor Assistant
America’s Elite Real Estate
01.2015 - 01.2017
- Google IT Support
- Network+ Certified – CompTIA
- Security+ Certified – CompTIA
Bachelor of Arts - Economics
New Jersey City University
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