Ray De La Garza
Redlands
Summary
Accomplished Office Manager with a proven track record at Cal Med Physicians and Surgeon Inc., adept in organizational skills and office administration. Excelled in enhancing workflow efficiency by implementing new software solutions, significantly improving team productivity. Skilled in HR processes and fostering a positive work environment, demonstrating exceptional leadership and discretion in handling sensitive information.
Overview
11
11
years of professional experience
Work History
Office Manager
Cal Med Physicians and Surgeon Inc.
10.2013 - 10.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Office Management, Medical Billing
Franklin Business
Ontario, CA11-2005
High School Diploma -
Fontana High School
Fontana06-1984
Skills
- Office management
- Organizational skills
- Office administration
- Billing
- Recordkeeping requirements
- Time sheet review
- New hire processing
- Employee file maintenance
- ADP
- Microsoft applications
- I-9 documentation
- HR processes
Timeline
Office Manager
Cal Med Physicians and Surgeon Inc.
10.2013 - 10.2024
No Degree - Office Management, Medical Billing
Franklin Business
High School Diploma -
Fontana High School
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