Ray Desrosiers
Putnam,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Service Technician
American Alarm And Communications
Arlington, MA
11.2018 - Current
- Conducted routine maintenance checks on all installed alarm systems to guarantee optimal performance.
- Maintained accurate records of all service calls, repairs, and installations performed.
- Updated records regarding changes made to a customer's system, such as code modifications or device additions and deletions.
Salesperson
ADI Global Distribution
Warwick, RI
05.2016 - 11.2018
- Compiled reports on sales activity, progress towards goals, and other metrics.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
Security Installation Technician
Safety 1st Security
Cranston, RI
03.2011 - 04.2016
- Provided training to customers on how to use their newly installed security systems.
- Assisted in the design of new security installations according to customer needs.
- Monitored inventory levels of essential components such as cables and connectors, ensuring adequate stock is available at all times.
Education
Bachelor of Science - Mathematics
Eastern Connecticut State University
Willimantic, CT06-2004
Skills
- Equipment Troubleshooting
- Customer Service
- Regulatory Compliance
- Technical Support
References
References available upon request.
Timeline
Service Technician
American Alarm And Communications
11.2018 - Current
Salesperson
ADI Global Distribution
05.2016 - 11.2018
Security Installation Technician
Safety 1st Security
03.2011 - 04.2016
Bachelor of Science - Mathematics
Eastern Connecticut State University
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