Ray Everett
Cincinnati,OH
Summary
Accomplished Auto Sales Consultant with experience working in new and used luxury car sales. Self-directed and self-motivated. Dedicated to delivering high-quality service and building lasting customer relationships. I believe with my hard work, integrity, and passion for sales that I would be a good fit for a great company.
Overview
6
6
years of professional experience
Work History
Sales
Kelsey Chevrolet
04.2021 - Current
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Drove team revenue totals by bringing in top sales numbers.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
- Qualified and followed-up on potential new customer leads.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
Sales
LA Fitness
04.2017 - 04.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree - Business Administration And Management
Jefferson Community And Technical College
Louisville, KYHigh School Diploma -
Scott High School
Taylor Mill, KY05.2014
Skills
- Positive Customer Engagement
- Registration Procedures
- Aftermarket Products
- Sales Records Management
- Car Brand Expertise
- Delivery Arrangements
- Staff Training
- Revenue Quotas
- Computer Proficiency and Microsoft Office
- Store Organization
- Customer Preferences
- Schedule Management
- Goal-Driven
- Customer Interaction
- Data Analysis
- Financial Transactions
- Financing Options
- Professional Relationships
- Product Demonstration
- Warranty Understanding
- Registration Paperwork
- Appointment Scheduling
- Credit and Debt Card Processing
- Closing Sales
- Leasing Options
- Cash Counting
- Sales Promotion
- Strategic Negotiations
Timeline
Sales
Kelsey Chevrolet
04.2021 - Current
Sales
LA Fitness
04.2017 - 04.2021
No Degree - Business Administration And Management
Jefferson Community And Technical College
High School Diploma -
Scott High School
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