Ray Fuget
Chattanooga,TN
Summary
Seasoned supervisor with extensive expertise in worker scheduling and task management. Proven track record of developing and executing resource planning, coordination, and utilization strategies to consistently meet performance goals. Delivery Driver with a strong dedication to customer satisfaction and a focus on enhancing vehicle longevity and workplace safety through thorough inspection and maintenance abilities. Customer Service Representative excelling in oral and written communication, active listening, and analytical problem-solving skills. By employing service-oriented behaviors, understanding customer desires, and providing customized solutions, consistently enhancing customer experiences to build loyalty. Seeking a full-time position to utilize interpersonal skills, excellent time management, and problem-solving abilities to take on professional challenges.
Overview
9
9
years of professional experience
Work History
Vault Administrator
Loomis Armored US
07.2021 - Current
- Prepare various currency and/or coin change orders by denomination for each customer assigned. Change orders can range anywhere from a pound to about 50 pounds of weight.
- Prepare Federal Reserve Bank shipments and receive FRB Deposits as requested by customers and as assigned by management. Bags can weigh anywhere from a pound to about 45 pounds.
- Add/Merge and Subtract/Pull from physical customer inventory funds. Count, accurately and efficiently, those inventories and report totals to management or Inventory Balancing teammates.
- Maintain First In, First Out (FIFO) in all customer inventories.
- Maintain physical counts, logs, FIFO, and adherence to Policy and Procedure for our Emergency Cash inventories. Prepare Emergency Cash (E-Cash) requests for our Cash In Transit (CIT) team. Provide accurate and efficient counts of all E-Cash inventories.
- Follow the specific processes to prepare contaminated deposits to ship to the Federal Reserve Bank as directed by management.
Delivery Driver Supervisor
Badcock Home Furniture
04.2019 - 10.2021
- Packing insulation into boxes for shipping, operating forklift, and final preparations of product for shipment.
- Assigned and recorded job Numbers for 8 jobs per shift.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Package Handler
FedEx Ground
01.2018 - 12.2018
- Sorting packages to load onto truck in warehouse environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Customer Service Representative
Southeastrans
02.2017 - 12.2017
- Answering calls from members with Medicare to schedule non-emergency medical transportation.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Bike Ambassador
Chattanooga Bikes
03.2016 - 08.2016
- Explaining bike transit system to people in community or vacationing in Chattanooga, handing out flyers, helping people remove their bikes from the station, showing people how to ride the bikes, Working alone for entire shift at times, etc.
- Greeted customers and clients to create welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Assisted team with operational policies and procedures to drive services.
Education
High School Diploma -
Hixson High School
Hixson, TN05.2016
Skills
- Excellent physical strength
- Warehouse experience
- Dependable
- Microsoft Office
- Forklift experience
- POS Systems and Ordering Platforms
- Customer Account Management
- Customer Data Confidentiality
- Data Entry and Maintenance
- Building Customer Trust and Loyalty
Additional Information
- 2
Timeline
Vault Administrator
Loomis Armored US
07.2021 - Current
Delivery Driver Supervisor
Badcock Home Furniture
04.2019 - 10.2021
Package Handler
FedEx Ground
01.2018 - 12.2018
Customer Service Representative
Southeastrans
02.2017 - 12.2017
Bike Ambassador
Chattanooga Bikes
03.2016 - 08.2016
High School Diploma -
Hixson High School
Similar Profiles
Nardin SalamaNardin Salama
Teller Service Representative at Loomis Armored USTeller Service Representative at Loomis Armored US
RAUL NUNEZRAUL NUNEZ
Driver at Loomis Armored TrucksDriver at Loomis Armored Trucks
Daryl DonersonDaryl Donerson
Cash Transit Armed Guard at Loomis Armored USCash Transit Armed Guard at Loomis Armored US
Patrick HavilandPatrick Haviland
Operations Dispatcher at Loomis ArmoredOperations Dispatcher at Loomis Armored
Caroline CurtisCaroline Curtis
Team Captain at Baylor SchoolTeam Captain at Baylor School