Ray Helm
Chandler,AZ
Summary
Dedicated Pest Control Technician with Az Best Choice Pest Control, skilled in pest identification and chemical application. Achieved high client satisfaction through effective pest management and proactive customer education. Trained new technicians while maintaining safety compliance and attention to detail, significantly reducing callbacks and enhancing service quality.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Az Best Choice Pest Control
Mesa, AZ
01.2010 - Current
- Inspected residential and commercial properties for pest infestations.
- Applied appropriate pest control treatments using industry-standard equipment.
- Educated clients on preventive measures to reduce pest risks.
- Documented service reports and treatment plans in company database.
- Conducted follow-up visits to ensure complete pest eradication and client satisfaction.
- Trained new technicians on safety protocols and effective pest management techniques.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Education
High School Diploma -
Coconino High School
Flagstaff, ArizonaSkills
Pest identification
Chemical application
Safety compliance
Customer education
Preventive measures
Service documentation
Team training
Equipment maintenance
Problem resolution
Communication skills
Time management
Attention to detail
Compliance adherence
Pest removal
Safety protocols
Valid state driver's license
Clean driving record
Chemical application experience
Bed bug treatments
Integrated pest management
Certification
I am currently certified in general test certification with two hours towards this next certification
Timeline
Pest Control Technician
Az Best Choice Pest Control
01.2010 - Current
High School Diploma -
Coconino High School