Walton Humphrey
Amarillo,TX
Overview
54
54
years of professional experience
Work History
Sales Clerk
Bed Bath And Beyond
Amarillo, TX
05.2015 - 06.2019
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assisted over 200 customers daily with buying experience to increase customer satisfaction ratings 100%.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
Retired
VA Hospital
Amarillo, TX
01.1987 - 12.2014
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and maintained relationships with customers and suppliers through account development.
- Formulated policies and procedures to streamline operations.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Construction Mechanic 1st Class
US Navy Seabees
Amarillo, TX
07.1965 - 05.1986
- Repaired and maintained construction equipment such as bulldozers, cranes and backhoes.
- Used gauges, meters and other tools to check systems and components.
- Tracked maintenance activities and maintained detailed records.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Inspected and tested heavy equipment components to certify proper operation and safety.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
- Reassembled and tested equipment after repairs to verify function and performance.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Training Recruits for Naval Service at Great Lakes, IL.
- Recruiting applicants for Naval service.
Education
Bachelor of Science - Business
Wayland Baptist University
Plainview, TX08.2003
Skills
- Reading Comprehension
- Cash Handling
- Strong Communication and Interpersonal Skills
- Counter Management
- Credit and Debt Card Processing
- Positive Customer Engagement
- Adaptable and Flexible
- Customer Relations
Timeline
Sales Clerk
Bed Bath And Beyond
05.2015 - 06.2019
Retired
VA Hospital
01.1987 - 12.2014
Bachelor of Science - Business
Wayland Baptist University
Construction Mechanic 1st Class
US Navy Seabees
07.1965 - 05.1986