Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hong Kim

Alpharetta,GA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational teams.

Extensive and confident customer service and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.


Overview

28
28
years of professional experience

Work History

Owner/Operator

Bay Construction
06.2003 - 07.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.

Supervisor

J & S Painting
06.2001 - 06.2003
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Project Manager

Appro International
07.1997 - 06.2001
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Facilitated workshops to collect project requirements and user feedback.

Engineering Technician

UniMicro
03.1995 - 12.1997
  • Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
  • Provided technical support for engineering projects to support accuracy and deadline management.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Performed work according to project schedules and high quality standards.
  • Assisted with installation, calibration and testing of engineering systems.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Completed engineering projects and tasks within established timelines and budgets.
  • Consult with upper level engineers to procure parts and equipments.

Education

No Degree - Business Administration

San Jose State University
San Jose, CA

High School Diploma -

Del Mar High School
San Jose, CA
06.1990

Skills

  • Business Development
  • Profit and Loss Analysis
  • Budget Development
  • Staff Management
  • Design Coordination
  • Client Service
  • Customer Relations
  • Verbal and Written Communication

Languages

Korean
Native or Bilingual

Timeline

Owner/Operator

Bay Construction
06.2003 - 07.2023

Supervisor

J & S Painting
06.2001 - 06.2003

Project Manager

Appro International
07.1997 - 06.2001

Engineering Technician

UniMicro
03.1995 - 12.1997

No Degree - Business Administration

San Jose State University

High School Diploma -

Del Mar High School

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Hong Kim