Summary
Overview
Work History
Education
Skills
Initiatives
Personal Information
Successsnapshot
Accomplishments
Timeline
Generic
Mr Ramin Koch

Mr Ramin Koch

Dallas,US

Summary

Engineering (SRE) and Chaos Engineering. Expertise in designing and implementing observability systems to monitor performance and reliability, conducting failure injection to reduce system incidents, and establishing robust incident management systems and advanced detection mechanisms. Implemented a shift-left strategy and leveraged machine learning techniques to proactively identify issues and significantly reduce Mean Time to Resolution (MTTR). Proven track record in creating resilient cloud architectures and distributed systems using multi-cloud strategies and Kubernetes (K8s). Skilled in automation and advanced cloud solutions to ensure scalability, security, and operational efficiency across diverse environments. Adept at driving continuous improvement, streamlining operations, and delivering impactful results through innovative technologies and collaborative problem-solving in dynamic, fast-paced settings.

Overview

20
20
years of professional experience

Work History

Principal, Technology Strategy & Innovation

Wesyra & Associates
Dallas, TX
05.2021 - Current
  • Strategic Development and Policy Leadership: Directed initiatives that emphasized Georgia's geographic importance as a "bridge between Europe and Asia," positioning the nation as a vital transport and logistics hub along the Trans-Caspian trade corridor.
  • Telecommunications Innovation: Played a pivotal role in licensing Starlink’s satellite internet in Georgia, collaborating with the Georgian National Communications Commission to eliminate geographic barriers and expand digital service access.
  • Digital Inclusion Initiatives: Spearheaded efforts to provide high-speed, low-latency internet (100–200 Mb/s with a delay of 20ms) to remote mountainous villages, addressing decades-long communication infrastructure gaps.
  • Technology Advocacy: Advocated for the role of "digital corridors," comparing them to modern Silk Roads, promoting cross-border collaboration and equitable access to knowledge and markets.
  • Project Management: Managed the rollout of Starlink technologies, enabling speeds up to 1 Gb/s while improving spectrum efficiency, and introduced innovative business models tailored to the Georgian market.
  • Stakeholder Collaboration: Worked closely with the Georgian National Communications Commission, fostering a proactive regulatory environment that supported next-generation technologies.
  • Market Research and Forecasting: Conducted extensive analysis to anticipate trends and strategic opportunities in satellite internet services and regional connectivity initiatives.
  • Team Leadership: Planned and facilitated team meetings, aligning objectives with organizational priorities and ensuring seamless communication between internal and external stakeholders.
  • Future Focus: Announced and prepared for the introduction of new technological advancements and business models in Georgia, ensuring alignment with SpaceX's global objectives.

Key Achievements:

  • Licensed Starlink as the first satellite internet provider in the Caucasus region.
  • Enabled transformational access to digital services for underserved populations.
  • Advocated for policies driving innovation and connectivity along strategic trade corridors.

Executive Director - SRE Center of Excellence

JP Morgan Chase
12.2017 - 03.2021
  • Technology Strategy and Innovation: Developed and executed strategies to enhance efficiency, improve delivery, and foster a culture of innovation and operational excellence within the organization.
  • Executive Leadership and Risk Management: Provided guidance on technology risk management, cost reduction, emerging technical trends, and customer satisfaction, securing over $8 million in initial funding for strategic initiatives.
  • Team Building: Recruited and onboarded over 20 key personnel, forming a high-performing team to drive strategic initiatives.
  • SRE Center of Excellence Development: Created a digital strategy for a greenfield SRE Center of Excellence, focusing on centralized innovation management to ensure optimal application performance.
  • Product Development: Led product initiatives through stakeholder management and comprehensive product discovery processes, resulting in the deployment of cutting-edge SRE digital products utilizing technologies such as Cloud Foundry, AWS Cloud, Kubernetes, and machine learning application testing frameworks.
  • Strategic Partnerships: Established partnerships for testing and distributed tracing capabilities, reducing development costs and accelerating platform adoption.
  • Chaos Engineering Implementation: Optimized the discovery process of internal application vulnerabilities through chaos engineering and live product perturbation experiments on Kubernetes.

Achievements:

  • Operational Cost Reduction: Reduced digital operating costs by 30% while maintaining service levels through strict budgetary controls and effective vendor management.
  • Legacy System Decommissioning: Decreased project and infrastructure costs by 20% and decommissioned 50% of legacy applications and systems, streamlining operations and reducing technical debt.
  • System Reliability Enhancement: Reduced system downtime by 40% through the implementation of automated monitoring tools and proactive incident response strategies.
  • Deployment Efficiency Improvement: Improved deployment efficiency by 30% using Kubernetes and Terraform, ensuring robust and scalable infrastructure.
  • Security Enhancement: Led the integration of advanced secrets management solutions, significantly reducing the risk of data breaches and unauthorized access.

Technical Proficiencies:

  • Programming Languages: Proficient in Python and Java for developing automation scripts and system integrations.
  • Cloud Platforms: Extensive experience with AWS, GCP, and Azure, including services such as EC2, S3, Lambda, and Kubernetes Engine.
  • Containerization and Orchestration: Expertise in Docker, Kubernetes, OpenShift, and EKS for container management and orchestration.
  • Infrastructure as Code (IaC): Utilized Terraform and Ansible to automate infrastructure provisioning, ensuring consistency and reducing manual intervention.
  • Monitoring and Logging: Deployed and managed observability tools like Prometheus, Grafana, and the ELK Stack to ensure system reliability.
  • Secrets Management: Implemented solutions using HashiCorp Vault and CyberArk to manage sensitive data securely.

Director, Head of Quorum Frameworks Architecture (December 2020 – March 2021)

  • Quorum Blockchain Framework Development: Defined and implemented architecture policies to optimize partner onboarding, enhance infrastructure performance, and improve decentralized application (DApp) developer efficiency by delivering robust APIs, SDKs, and frameworks.
  • Cross-Border Payment Ecosystem: Established standards to integrate core enterprise customer data and applications, supporting a cost-effective and high-performance cross-border payment ecosystem built on the permissioned Quorum blockchain, initially driving ISO 20022 adoption standards.
  • Strategic Leadership: Led platform architecture, concept development, system delivery, client technical solutions, and governance for the Quorum blockchain wholesale payment system trial.
  • Privacy Manager Transition: Participated in design workshops for transitioning Quorum's privacy manager from Constellation to Tessera, enhancing system privacy features.

Senior Technical Manager - Cloud and Digital Ops

Phacil
VA
12.2012 - 12.2017

Key Responsibilities:

  • Global Operations Leadership: Directed digital transformation initiatives across Bahrain, Dubai, and Singapore, ensuring seamless integration and execution.
  • Cloud Migration Strategy: Led AWS cloud migration, enhancing system scalability and performance.
  • Innovative Solution Delivery: Collaborated with teams to deploy advanced technical solutions, digitizing processes, and improving efficiency.
  • Cross-Functional Team Leadership: Managed a team of experts in data science, UI/UX, DevOps, cybersecurity, and full-stack engineering, fostering collaboration and innovation.
  • Agile Framework Implementation: Established a Discovery/Agile framework using Jira and Confluence, enhancing SCRUM team collaboration.
  • Operational Guideline Development: Created guidelines to streamline digital transformation initiatives, ensuring consistency and best practices.
  • Customer-Centric Digital Strategy: Developed strategies to reduce user touchpoints, enhancing customer satisfaction.
  • Cloud Playbook Development: Facilitated AWS cloud migration and developed comprehensive cloud playbooks.
  • Centralized Telemetry Implementation: Centralized process telemetry to improve observability and efficiency across platforms.
  • Advanced Monitoring Solutions: Implemented application monitoring solutions integrating ELK stack, Riemann, and PagerDuty for real-time performance insights and rapid incident response.

Achievements:

  • Enhanced System Performance: Migrated critical applications to AWS, improving system performance by 40% and reducing operational costs by 30%.
  • Process Digitization: Digitized key business processes, increasing operational efficiency by 25% and reducing manual errors by 50%.
  • Team Development: Built and mentored a high-performing team of over 20 professionals, fostering a culture of innovation and continuous improvement.
  • Agile Adoption: Implemented Agile methodologies across multiple teams, reducing project delivery times by 35% and improving collaboration.
  • Customer Satisfaction: Developed and executed a digital strategy that reduced user touchpoints, leading to a 20% increase in customer satisfaction scores.

Technical Proficiencies:

  • Cloud Platforms: Expertise in AWS services including EC2, S3, RDS, Lambda, and CloudFormation.
  • DevOps Tools: Proficient in Jenkins, Docker, Kubernetes, and Terraform for continuous integration, deployment, and infrastructure automation.
  • Monitoring and Logging: Experienced with ELK Stack, Riemann, and PagerDuty for comprehensive monitoring and incident management.
  • Agile Project Management: Skilled in utilizing Jira and Confluence to manage Agile projects and facilitate team collaboration.
  • Programming Languages: Proficient in Python, Java, and JavaScript for developing scalable applications and automation scripts

Principal Architect - Intelligence and Defense Sys

ManTech
12.2010 - 12.2012

Distributed Common Ground System – Army (DCGS-A):

  • Architectural Leadership: Led the design and implementation of DCGS-A, the U.S. Army's primary system for posting data, processing information, and disseminating intelligence, surveillance, and reconnaissance (ISR) information about threats, weather, and terrain to all echelons.
  • System Integration: Consolidated 16 legacy systems into a unified network, enhancing the Army's capability to handle Top Secret/Sensitive Compartmented Information and improving intelligence sharing through the DCGS Integration Backbone (DIB).
  • Technical Expertise: Developed modular architectures utilizing Microsoft .NET Framework, C#, and SQL Server, ensuring scalability and maintainability across various Army echelons.

Digital Transformation for U.S. Department of Defense (DoD) and Afghan Ministry of the Interior:

  • Strategic Leadership: Led comprehensive digital transformation efforts, delivering scalable logistics and distributed systems to modernize operations for the U.S. DoD and the Afghan Ministry of the Interior.
  • Innovative System Design: Engineered a $9 billion civil engineering management system for hospitals, schools, and clinics, leveraging AWS EC2, S3, and Elastic Load Balancing to ensure secure and reliable operations.
  • Process Modernization: Revamped business processes with a .NET-based civil construction planning system integrated with SQL Server, enhancing project management and operational efficiency.
  • Advanced Development: Created a content dissemination platform employing Service-Oriented Architecture (SOA) and RESTful APIs, automating delivery and facilitating seamless communication.
  • Capacity Building: Conducted extensive training for Afghan IT teams and end-users in AWS Cloud, Active Directory, and SharePoint, promoting sustainable operational adoption.
  • Resource Acquisition: Secured $20 million in funding to establish analytics capabilities using SQL-based tools and Crystal Reports, providing actionable insights for informed decision-making.
  • Agile Implementation: Applied Agile methodologies and automated pipelines with Jira, Jenkins, and SVN, reducing risks and accelerating project delivery timelines.
  • Comprehensive Delivery: Delivered a turnkey transformation program featuring cloud-based solutions, modernized processes, and trained personnel, ensuring long-term operational success.

Principal Solution Architect

Northrop Grumman Mission Systems
12.2004 - 12.2010
  • Exclusive Liaison for Custom Application Initiatives: Acted as the primary interface between the 1st Armored Division and development teams, overseeing the design and deployment of tailored applications to meet specific operational requirements.
  • Development of Classified Event Systems: Established and managed secure, classified event management systems to support critical U.S. Army operations, ensuring data integrity and accessibility under stringent security protocols.
  • Integration of Disparate C4I and Content Management Systems: Utilized the MITRE Universal Core and Layer 7 routing systems to seamlessly integrate various classified Command, Control, Communications, Computers, and Intelligence (C4I) systems with content management platforms, enhancing interoperability and information flow.
  • Design of Modular Architectures for the Distributed Common Ground System – Army (DCGS-A): Developed scalable and maintainable modular architectures for DCGS-A, the U.S. Army's primary system for posting data, processing information, and disseminating intelligence, surveillance, and reconnaissance (ISR) information about threats, weather, and terrain to all echelons.

Technologies and Frameworks:

  • Enterprise Architecture Frameworks: Applied the Department of Defense Architecture Framework (DoDAF) to ensure structured and coherent system development aligned with military standards.
  • Middleware and Integration Technologies: Employed Enterprise Service Bus (ESB) solutions and Service-Oriented Architecture (SOA) principles to facilitate seamless communication between heterogeneous systems.
  • Programming Languages and Platforms: Utilized Java EE and Microsoft .NET frameworks to develop robust and secure applications tailored to military needs.
  • Database Management: Implemented Oracle and Microsoft SQL Server databases to manage and secure sensitive information.

Achievements:

  • Enhanced Operational Efficiency: Streamlined information dissemination and command operations by integrating multiple classified systems, resulting in improved decision-making processes.
  • Improved System Scalability and Maintainability: Designed modular system architectures that allowed for easy updates and scalability, ensuring long-term sustainability and adaptability to evolving requirements.
  • Strengthened Security Posture: Developed and implemented secure systems that adhered to the highest security standards, safeguarding sensitive military information.

Education

Some College (No Degree) - Artificial Intelligence: Strategies For Leading Business Transformation

Northwestern University

Some College (No Degree) - Impact Sales GTM

Northwestern University
Evanston, IL

Bachelor of Science - Chemical Engineering

Stony Brook University
Stony Brook, NY

Skills

  • Chaos Engineering
  • Multi-cloud management
  • Automation tools
  • Stakeholder communication
  • Disaster recovery planning
  • Cloud security management
  • Microservices architecture
  • Scalability planning
  • Incident Management Systems
  • Monitoring and logging
  • Cloud architecture design
  • Continuous integration, continuous deployment
  • Cloud application development
  • High availability design
  • Incident response
  • Patch management
  • Vulnerability assessment
  • Threat intelligence
  • Security analytics
  • Teamwork and collaboration
  • Analytical and critical thinking
  • Self-Directed
  • Statistical modeling
  • Machine learning
  • Model evaluation
  • Probability theory
  • Cost reduction strategies
  • Strategic planning and execution
  • Performance analysis
  • Operational excellence
  • Capacity planning
  • Process improvements

Initiatives

  • Spearheaded the development and deployment of an AWS Gateway-Cache failover solution for enterprise content management systems, achieving a Recovery Point Objective (RPO) of 6 hours and a Recovery Time Objective (RTO) of 1 day using AWS EC2, S3, and DirectConnect.
  • Oversaw the migration of Command and Control intelligence system security logs to AWS Cloud using Kinesis, facilitating heuristic analysis through EMR batch processing and ensuring secure storage in S3 for compliance with Information Assurance (IA) inspection and certification standards.

Personal Information

- Resided as an U.S. expatriate in 7 diverse global locations over a 12-year duration. 

- Nationality: US Citizen - Top Secret Security Clearance with Sensitive Compartment Information TS SCI

Successsnapshot

  • Reduced operational expenses by 37% through strategic process optimization and cost-management initiatives.
  • Led the implementation of an Agile transformation framework, successfully assembling and guiding newly established teams to ensure competitive pricing and billing strategies.
  • Expanded cloud and emergent technology personnel by 250%, strengthening organizational capabilities and expertise.
  • Enhanced operational efficiency by 15% through targeted process improvements and system upgrades.
  • Developed a cloud-based data integration pipeline, improving visibility and operability while enhancing the customer experience and achieving 30% cost savings.
  • Increased distributed system resiliency, reducing downtime to less than 6 minutes annually.
  • Boosted product feature delivery by 25% through improved team collaboration and streamlined development workflows.

Accomplishments

  • Patent "Distributed Systems Failure Induced Dynamic Dependency Model"
  • Patent "Collaborative Filter Architecture and Model in Reducing Cache Misses"

Timeline

Principal, Technology Strategy & Innovation

Wesyra & Associates
05.2021 - Current

Executive Director - SRE Center of Excellence

JP Morgan Chase
12.2017 - 03.2021

Senior Technical Manager - Cloud and Digital Ops

Phacil
12.2012 - 12.2017

Principal Architect - Intelligence and Defense Sys

ManTech
12.2010 - 12.2012

Principal Solution Architect

Northrop Grumman Mission Systems
12.2004 - 12.2010

Some College (No Degree) - Artificial Intelligence: Strategies For Leading Business Transformation

Northwestern University

Some College (No Degree) - Impact Sales GTM

Northwestern University

Bachelor of Science - Chemical Engineering

Stony Brook University
Mr Ramin Koch