Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Ray La Rosa

Fullerton,CA

Summary

Skilled Automotive Technician/Manager with a proven track record at Gretchens Automotive, adept in diagnostics, preventive maintenance, and team leadership. Excelled in enhancing operational efficiency and customer satisfaction, showcasing strong work ethic and troubleshooting skills. Known for attention to detail and a knack for swiftly resolving complex issues, elevating shop reputation and performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Automotive Technician/Manager

Gretchens Automotive
07.2018 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.

Automotive Technician/Manager in Charge

Brothers Automotive Specialist
06.2004 - 07.2018
  • Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
  • Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Ensured compliance with all relevant federal, state, and local regulations governing automotive repair facilities, maintaining necessary licenses and certifications.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.

Education

Associate of Science - Automotive Technology

Phoenix Institute of Technology
Phoenix, AZ
12-1985

Skills

  • Strong work ethic
  • Attention to detail
  • Problem-solving
  • Preventive Maintenance
  • Safety awareness
  • Troubleshooting skills
  • Vehicle inspection
  • Heating and air conditioning
  • Electrical experience
  • Welding and fabrication

Certification

MACS CFC-12 Refrigerant Recycling & Service Procedures Certification. Issued by South Coast Air Quality Management District 1992 Jan. [Issuing Organization] [Year Month]

Interests

Strong interest in rebuilding classic cars

Passionate about offshore and coastal fishing

Surfing and travel has been in my soul for over 40 years

Newfound passion in boating, vessel maintenance and rebuilding

Timeline

Automotive Technician/Manager

Gretchens Automotive
07.2018 - Current

Automotive Technician/Manager in Charge

Brothers Automotive Specialist
06.2004 - 07.2018

Associate of Science - Automotive Technology

Phoenix Institute of Technology

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Ray La Rosa